Role Purpose:
To ensure that Vonage’s commercial commitment and New Product Development processes have timely and relevant Legal & Compliance input and that processes and tools are in place to allow Vonage to operate commercially within its compliance risk appetite.
Deliverables:
- Global telecoms experience with extensive knowledge of tax, regulatory, compliance, cosec and commercial considerations for deployment of communication services
- Deep understanding of global communications products and services to deliver compliant contracting models in a wide range of countries.
- Experience in establishing operating models for telecoms businesses in new countries.
- Demonstrated structured thinking to develop relevant processes and systems to support compliance requirements within the business
- Engaging and influential communication style.
What you will do:
- Create and manage the operation of compliance governance processes and systems for NPD, customer contracts, in-life changes, and legacy issues
- Get alignment on what it means for Vonage to operate within its compliance risk envelope and:
- Collaborate with Product, Sales, and internal operations functions to coordinate governance processes to ensure efficient and effective outcomes
- Work with internal stakeholders to support them in translating regulatory oversight, contract requirements, and emerging risk into actionable requirements for product development.
- Support Vonage’s commercial objectives by delivering an effective contracting operating model capability and associated governance
- Acquire relevant licenses and manage license requirements
- Manage the cross functional team that deliver Regulatory Reporting and License Fee payments, ensuring calculations are accurate and filed and paid in a timely fashion
- Set quality standards, build mechanisms and processes for team efficiency; create metrics by which the team tracks delivery and maintenance of compliance standards
What is Required:
- Ten years of global telecoms experience at the product, network, regulatory or wholesale level
- Experience of compliance process management
- Demonstrated capability in designing and operating governance processes
- Strong project delivery experience, including system tools
- Familiarity with corporate secretariat and global compliance management
- People Management
Team:
- Lead the virtual team who will create the e2e compliance ecosystem as set out above
- Manage the direct team who will build and operate the processes above
