Quince is hiring a

Senior Manager, 3PL

OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.

QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.

WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.

WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.

ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.

FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. 

THE IDEAL CANDIDATE
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.

Responsibilities

  • Develop and implement a comprehensive logistics strategy and roadmap, ensuring that 3PL logistics operations align with business goals and deliver high-quality service.
  • Master the resources of domestic and international logistics service providers in cross-border e-commerce industry.
  • Responsible for the vendor selection, assessment, and daily operation management, from the full view of E2E management together with cross-functions. 
  • Comprehensively manage the cross-border logistics process, covering from manufacturer to domestic pick up, domestic hub, bonded warehouse to complete inbound stock in process, and covering from bonded warehouse to origin gateways, international line-haul, destination import till the finally delivery to complete outbound fulfillment as well as order delivery process. Fully engagement of carrier/partner integration, set up SOP and SLAs.
  • Based on the service and price advantages of service providers, set up the optimal end to end route planning and order distribution logic.
  • Responsible for the KPI assessment and management of logistics service providers, establish standards, organize supplier meetings, regularly review logistics performance, and continuously track the improvement of service levels.
  • Conduct research on the cross-border e-commerce logistics industry and market resources to support business expansion, continuously optimize logistics costs and the end to end process through global logistics resource sourcing and cooperation.

Requirements

  • Bachelor's degree or above, with over 8+ years of experience in cross-border logistics operations and supplier management. Familiar with logistics industry policies and regulations, import and export trade, supply chain management, and commercial cooperation.
  • Skilled in integrating resources, establishing a supplier rating and pricing system, expanding channels, and developing high-quality suppliers and channels.
  • Proficient in cross-border e-commerce, cross-border e-commerce logistics, and resources of domestic and international logistics service providers.
  • Fluent Mandarin and English in listening, speaking, reading, and writing, Cantonese will be a plus. Possess keen industry insight, business analysis, and negotiation skill

Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
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