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We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.
Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.
If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.
About the Cruise Legal Organization:
Cruise is creating a new-to-the-world service and a world-changing category of autonomous vehicle mobility. On the legal side, the rules are being written now, and we’re the team charged with helping guide the company on legal and risk considerations as we unlock the future. We’re a collegial group in which every role matters, and you’ll have an impact on high stakes decisions, working with technical and development teams solving some of the hardest engineering challenges of our generation.
About the role:
Cruise is seeking a hardworking and self-motivated Senior Legal Claims Analyst to join the Litigation, Employment & Investigations team in its San Francisco office. In this role, you will conduct critical fact-finding, analyze auto claims data, and provide pragmatic advice on a wide variety of on-road risk exposures. As part of the Legal team’s Product, Risk & Liability vertical, you will be a key collaborator and thought partner for the Cruise Risk team and various other business teams at Cruise. If you are a strategic, forward-looking, claims investigation pro looking for a unique challenge, we encourage you to apply!
Day-to-day responsibilities Include:
Investigate on-road incidents and escalate potential legal risks and insights to the Litigation team.
Design and manage the Legal Claims Investigations program for special investigations concerning safety reports.
Triage incoming requests for investigations, provide timely and pertinent analysis, and coordinate response efforts cross-functionally.
Discover and identify fraud trends and develop improvements for stronger policies, procedures, and regulation.
Support the Cruise Litigation team in successfully resolving vehicle-related claims, disputes, and litigation with creative and outside-the-box strategies, by analyzing data, identifying trends, and driving resolution decisions.
Assist in litigation management by conducting fact-finding investigations, collecting and retaining documents, managing document production, assisting with conducting witness interviews, and maintaining case files.
Partner closely with the Cruise Risk team to design, develop, and build a best-in-class claims process that focuses on doing the right thing and putting our customers first, while maximizing efficiency and maintaining SLA performance targets.
Triage and manage law enforcement requests for the Litigation team.
Work closely with the Legal Operations team on cross-functional programs, including matter management and metrics, budgeting, etc.
You should apply for this role if you have the following qualifications:
Bachelor’s Degree
8+ years experience in claims investigations or 8+ years experience as a paralegal, including extensive experience in tort litigation and/or investigations work
Strong knowledge of the insurance industry
Strong knowledge of e-discovery tools and methods, and records/content management systems
Strong knowledge of GSuite, Google Vault, Slack, Jira, Confluence, and AWS/GCP
Collaborative by nature and able to build strong partnerships, with a responsive, service-oriented attitude
Exceptional writing and communications skills and a demonstrated ability to communicate effectively with senior leadership
Experience managing structured and unstructured data
Excellent organizational skills and the ability to prioritize issues under time pressure
Bonus points!
Paralegal certification
Experience working in tech, especially for a large or scaling organization
Rideshare tech, auto liability, general liability and/or auto insurance experience
Experience using data analytics to inform claims valuation and resolution strategies
Understanding of autonomous vehicle technology
The salary range for this position is $53.00 - $77.00/hour. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, restricted stock units, and benefits. These ranges are subject to change.
Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives.
We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.
Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email [email protected].
We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.
Vaccine Mandate.
At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event.
If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation.
Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
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