Senior/Lead Machine Learning Engineer (Gen AI)

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

Our Technology Team: 

Our Technology team enjoy a challenge. They’re hungry to learn, and don’t hesitate to ask what, why, and how. They get to work with our unique, in-house database engine to create high-quality scalable code (just imagine, thousands of stores, millions of products, and billions of rows of raw data!) Their expertise positively impacts the environment and business processes around the world; alongside international colleagues, they drive change and develop solutions that become our pioneering end product. From functional programming, machine learning and interesting algorithms, to building big data pipelines, they’re behind it all. They can work in a flexible way, remote or in-office – after all, they contribute to all our achievements, so we reward them with genuine work-life balance and access to every opportunity.

The Rebot team, part of the Data & AI department at RELEX R&D, is building RELEX's main Generative AI system. In 2024, we launched Rebot (short for RELEX bot) as a preview, both for our customers and internally for our employees. By September 2024, Rebot was already handling over 30,000 questions per month, with usage growing 30% monthly. Now, we're looking for someone to help us take Rebot to the next level by enhancing its ability to analyze customer data, enabling it to take actions within RELEX applications, and scaling its use.

Join us as a Senior/Lead Machine Learning Engineer (Gen AI) in Helsinki, and this is some of what you’ll be doing:

• Make Rebot smarter, more knowledgeable, and more capable
• Improve how we measure the quality of Rebot’s responses and actions, both before and during production
• Help create the world's smartest, most knowledgeable, and capable retail bot.

We’re looking for:.

• Strong engineering expertise and experience in building and operating Generative AI solutions in production (this is our top priority)
• Pragmatic data science understanding, which is useful for enhancing Rebot's customer data analytics skills and for quality measurement
• A self-motivated, proactive approach with a strong sense of ownership and accountability
• Excellent communication and collaboration skills, as you'll be working with both business and engineering teams
• Alignment with RELEX's core values

• Experience working with Azure (particularly Azure OpenAI Service and AI Search)
• Knowledge of agentic workflows and tools (for example using Vercel SDK or equivalent tools)
• Understanding of the retail or supply chain industries
• Ability to take on an architect role for the Rebot system (alternatively, we can leave it to others on the team)

Our Helsinki office 

RELEXians can be found around the world, but here we’re based in Helsinki. We’re passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialise, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we’re conveniently located, there’s plenty of public transport and you can even bring your pet to the office!

Across RELEX, our people are supported and rewarded.

In Finland, we go even further. As well as:
• A competitive salary
• Flexible and hybrid working
• Extensive physical and wellbeing support
• Up to 8 weeks of annual leave per year
• A true hybrid-working policy (home and office)

We also offer a range of benefits to support you, your family, and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements. As we’re a diverse team of smart, motivated and fun people, we also have an office gym, offer a mobile phone package and bike leasing.

Are you the one we’re looking for? Apply today and become a part of our RELEX family!  

You can apply by sending your cover letter and resume through the application form as soon as possible. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly.  

If you have questions, Sanober Masalawala ([email protected]) from our Talent Acquisition team is happy to answer them by email. 

Kindly note that we cannot process any applications through email.