Are you an agile enthusiast who would like to use your Atlassian tooling know-how in a large-scale and fast-growing organization? Do you think it’s exciting to support the whole R&D organization over 1k5 people on the development of a single product platform? Do you think you could contribute with your Atlassian Jira expertise to make collaboration within R&D as efficient and pleasant as possible?
Our stakeholders like VP of engineering, Dev Directors, Program Managers, Agile Coaches, and all dev teams, continuously enhance our internal large-scale agile framework. For this it is important to continuously adapt and develop our tooling like Jira. Therefore, we are looking for a Jira Cloud Expert to support our organization needs by guiding others on what is possible and driving the solutions that are improving the collaboration and reporting.
Your role at Dynatrace
- Collaborate with requestors, stakeholders, and the rest of the organization what are the needs (What) that Jira/Confluence can satisfy
- Together with the rest of the team, design solutions on HOW Jira/Confluence can enable our R&D organization
- Maintain excellent communication within the team and all parties around
- You take E2E ownership of the implementation changes, ensure their go-live, and monitor the success of further optimization and development
- Together with the rest of the team, you provide all support needed to the organization on daily basis
- Cooperate with Atlassian and vendors and partners on support requests and license adjustments
- Provide the right security measures needed for Jira/Confluence to protect Dynatrace from data leakage
- You proactively drive changes to how we use Jira/Confluence to maintain the reasonable level of maintenance needed for our organization
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Experience in Jira/Confluence administration or support of Jira & Confluence
- Technical studies related to Computer Science or similar experience
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5+ years of experience in software development and/or software support/ administration
- Practical experience in Jira/Confluence use
- Atlassian Certifications would be an advantage
- Strong communication skills
- Teamwork experience
- Openness and efficiency in dealing with partners and working across various locations and countries.
- Good English skills
What's in it for you?
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility of remote work along with the benefits of in-person collaboration.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
Compensation and rewards
- We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
- Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 56,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.
