CapTech’s Customer Experience (CX) team seeks a Senior Interaction Designer with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible.
Our interaction designers are passionate problem-solvers who strive to create elegant and engaging solutions to complex business challenges, honing their craft as they grow their careers. They stay current with evolving methods for designing engaging products and services, and they approach training in these areas with curiosity and enthusiasm.
This could be the position for you if:
- You have a proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface and interaction design, wireframing, prototyping, and usability testing.
- You are a self-motivated and strategic product thinker, with the desire to provide highly innovative ideas for all your engagements.
- You have worked as or are familiar with the role of Product Designer
- You thrive in an environment that requires strong problem-solving skills and enjoy collaborating with other interaction designers, user researchers, developers, and business system analysts.
- You have a proven ability to meet tight deadlines, with some supervision, in a fast-paced and innovative environment.
Responsibilities may include:
- Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
- Crafting personas, information architectures, customer journeys, wireframes and prototypes that follow interaction design and usability best practices.
- Consulting with clients and team members about the benefits of accessibility and usability best practices in modern experience design.
- Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs.
- Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
- 3-5 years professional experience, ideally in a consulting or agency context
- 4-year+ degree, BA or BS in design, information sciences, HCI, or psychology
- Strong written, verbal, conceptual, and visual communication skills
- Figma expertise is preferred, with proficiency in comparable design tools (Axure, Sketch, Adobe XD), as well as PowerPoint.
- Experience designing developer-ready visual assets and UI components is a plus.
- Experience with user research methods and tools such as Optimal Workshop, Survey Monkey, and UserZoom is welcome, but not required.
- Working knowledge of Agile product development lifecycles and practices is a plus.
- Familiarity with WCAG and other accessibility guidelines and standards is a plus.
Please include a link to your online portfolio with your application in order to be considered.
We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.
- CapFlex – Employee-first mentality that supports a remote and hybrid workforce and empowers daily flexibility while servicing our clients
- Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
- Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
- Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
- Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
- Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
- Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
- 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness
CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values. We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE. As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email [email protected].
At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.
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