Senior Integrations Developer

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

The Opportunity

Poppulo is looking for a motivated Senior Integrations Developer to help our large enterprise customers integrate with and get the most out of Poppulo’s Internal Communications platform. This is a Senior level role, reporting to the Manager, Technical Services. A hands-on technical implementation and development role requiring strong coding skills, analysis, and customer service, as well as good project & time management skills.

Poppulo's Technical Services department is a customer-facing technical development & implementation team, focusing on supporting customers during the provisioning, implementation, and integration phases of our world-class enterprise-level SaaS (Software as a Service) platform. The successful candidate will leverage existing experience in a development discipline and will be the key resource in analysing, understanding, re-designing, and re-developing our current API integrations, and migrating them to cloud infra (AWS & Kubernetes). This is an exciting opportunity for an experienced developer to help shape a growing team and mentor junior developers while driving impactful projects

The candidate will be also contribute to the pre-sales process, working with the sales teams and customers, to scope, design and develop integration solutions as part of our Professional Services offerings.

Key Responsibilities

• Become the technical subject-matter expert for how Poppulo’s products and services solve customer demands
• Investigate, architect, and build new logic and flows that integrate our product with customers internal data systems (Workday, Azure, SharePoint, GCP, HRIS)
• Deep dive into our current API integrations, improve, change, and make more efficient so we can configure and deploy integrations quicker to improve the customer TTV (Time-to-Value)
• Contribute to enhancing the team's proficiency through Runbooks, Knowledge Base Articles, FAQs, and internal workshops
• Work directly with our security and compliance teams and dev ops to ensure our integrations comply with security standards, GDPR and SOC2 in regards storing confidential secrets / keys and rotation policies.
• Support Poppulo clients during the sales cycle to help them understand how our API solutions meet their key business and technical requirements
• Leverage your technical skills to build engineering excellence within the team that promotes and implements engineering best practices
• Contribute to services strategy, API governance, standards, and technological evaluations to drive our strategic goals
• Document customer requirements and translate them into solution designs
• Act as a point of escalation for major customer incidents

Skills &  Experience Required

• 6+ years' experience in a comparable role (Software Developer, B2B API Integrations or Solutions Engineering role)
• Experience working within Customer Success, Implementation, Pre-Sales, Technology, or Solution Eng roles
• Proficiency in at least two or more software languages (e.g. Python, Java, Ruby, etc.) with respect to designing, coding, testing, and software delivery
• Technical background with hands-on experience in JSON, XML, RESTful API and API integrations
• Solid technical background, with good understanding and working knowledge of AWS and Kubernetes
• Experience producing and extending solutions, technical specifications and related documentation
• Proven ability to understand, re-design and re-develop API integrations
• Proven ability in mentoring junior developers
• Be able to work independently
• You will need excellent planning and organizing skills
• Proven ability in delivering projects in strict timeline.

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

Bring Your Best Self

We show up authentically, are self-aware and always strive to be better.

See it. Own it. Solve it.

We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.

Together We’re Better

We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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