SurveyMonkey is hiring a

Senior Information Security Analyst

Ottawa, Canada
Remote

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

As a Sr Information Security Analyst – Cyber Defense, you will research and develop cybersecurity strategies that are in line with industry best practices. You will play a crucial role in researching, assessing, and planning information security strategies with Trust & Security leadership.

You will be responsible for collecting requirements to address security challenges, surveilling the marketplace to determine strategies and tools to address the challenges, conducting proof of concept/ proof of value in pursuit of solution selection, deploying and configuring solutions, and developing long-term support models to ensure ongoing success of solution implementation.

You will work closely with other members of the Cloud Security and Infrastructure engineering, Security Operations team to ensure the right level of visibility and alerting are in place. You are also expected to work closely with teams across Security Operations, IT Operations, Cloud Solutions and Engineering to discuss the root causes of issues/incidents/alerts as they come up.

What you’ll be working on

  • Designing and implementing security measures for the protection of computer systems, networks and information/data
  • Identifying and defining system security requirements and streamlining processes to keep systems up to date
  • Preparing and documenting standard operating procedures
  • Configuring and troubleshooting security solutions
  • Managing various security tools and deployments such as DLP, EDR, zero trust , Vulnerability management systems, networking solutions, network devices, authentication systems, etc.
  • Researching current tool configurations to determine if there are opportunities to enhance our security posture and deployment processes.
  • Developing technical solutions and deploying new security tools and automations to help mitigate security gaps
  • Writing comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
  • Planning, implementing, managing, monitoring and upgrading security measures
  • Maintain up-to-date knowledge of the security industry, including awareness of new or revised security solutions and improved security processes
  • Propose, develop and implement metrics and KPIs to measure and track effectiveness of various security tools & technologies.
  • Fine tune existing tools to address gaps identified by Cyber Detect and Cyber Respond teams
  • Support cloud security posture management, threat detection automations and incident response on call rotation schedule

We’d love to hear from people with

  • 7+ years of cyber/information security work experience
  • Preferred qualifications include certifications in Azure/AWS and one or more security certifications (CISSP, CCSP, etc.)
  • Experience building and maintaining security systems, with familiarity of security tools like CrowdStrike, Zscaler, Cyberhaven, AWS Inspector, Security Hub, GuardDuty
  • Experience with public cloud environments such as AWS and Azure
  • Thorough understanding of the latest security principles, techniques, and protocols
  • Able to take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm
  • Build partnerships and work collaboratively with others to meet shared objectives across teams
  • Knowledge of security best practices for containerized workloads deployed on AWS ECS/EKS
  • Familiarity with a programming language such as Go/Python and AWS/Azure SDK, CLI and APIs. Experience with either Splunk or LogScale will be highly useful

#LI-remote

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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