Senior Inbound Product Manager - Industry 4.0

What you get to do in this role:   

• Lead product strategy that sets us up for success as we look to grow to $20B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple teams to guide projects through development and bring high-quality products to life
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Communicate complex problems into easily understood requirements and provide solutions
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences
• Drive product requirements across your team along with the ability to influence dependencies and align requirements other product teams across the company
• Work with ISV and SI partners to complement product roadmap and bring holistic solutions to the market.

To be successful in this role you have:

• 5+ years of software product management experience
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience gathering and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Knowledge of the ServiceNow platform and current applications portfolio is a huge plus
• Knowledge of Manufacturing Systems (ERP, MES, CMMS) is a huge plus (SAP PM, IBM Maximo, JDE) is a huge plus
• Experience with RCA methodologies is a huge plus (Ishihawa, 5 Whys)
• Experience with other manufacturing management practices is a plus (5S, CAPA, SHE)

FD21

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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