Headquartered in Austin, Texas, with its EMEA HQ in Paris, Way is the category-leading B2B technology platform enabling brands to capitalize on the growing demand for transformative experiences. With 76% of consumers prioritizing experiences over material goods, Way delivers the tools brands need to adapt to this seismic shift in consumer behavior.
Founded in 2020, Way has redefined how hospitality brands build loyalty and generate experiential revenue at scale. Industry leaders such as Hyatt Hotels, Graduate Hotels, AutoCamp, and Auberge Resorts Collection, among hundreds of others, leverage Way’s platform to execute unforgettable offerings—from hot air balloon rides over Mexico City to truffle hunting in the French countryside.
Following a $20 million Series A funding round in late 2022, led by Tiger Global and MSD Capital, Way continues to grow at triple-digit rates year-over-year, backed by a $100 million valuation.
We are seeking accomplished professionals eager to work in a fast-paced, results-driven environment that demands excellence and rewards impact.
Key Responsibilities
Work with the founding team to bring the company’s vision from idea to reality
Manage internal and external stakeholders by setting and managing timelines and for implementation project plans
Master the Way product, and be a strategic advisor to your client partners through the entire implementation phase from closed sale to go-live
Achieve a high level of customer satisfaction while continuously serving as a customer advocate throughout their long term partnership
Build strategic client relationships from a top-down and bottom-up approach
Occasional travel for client visits
Basic Qualifications
Bachelor's Degree
3+ years of experience in a client-facing role and/or project management
Strong analytical, organizational and problem-solving skills
Proficient in data analysis, interpreting results to drive meaningful conclusions
Experience in influencing stakeholders to drive decision-making
Candidates are required to be located in or willing to relocate to Austin, TX
You should be excited about startups and not looking for an easy job - this is a commitment, but it’s a commitment that will set you, and as a byproduct, the company, apart from the pack
Preferred Qualifications
A genuine interest in the experience economy
Excellent written and verbal communication skills
The ability to thrive in a dynamic, fast-paced start-up environment
Very strong organizational skills and the ability to manage and develop relationships among our hospitality brand partners
The drive to contribute to a positive team environment and collaborate by always sharing strategies with your peers
Going above and beyond is second nature
Nice to Have
Proficient in Spanish or French
Experience working at a Series A or Series B start-up
Hotel Industry operator/marketing experience
Benefits
Compensation includes a highly competitive salary, generous equity, medical, dental, and vision coverage paid 100% by the company, 401K benefits, and other travel-related perks
$500 Annual Experience Stipend (Can be used at any of our client partners)