Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Tired of working with old technology? Looking for an opportunity to change how GxP documents, quality processes, and regulatory compliance are managed in Life Sciences? Veeva’s Vault Quality suite is the industry’s only complete quality solution for managing quality processes with regulated content and data across the organization. Veeva Systems is looking for Senior Consultants who have deep quality expertise and a passion for helping customers transform and modernize their quality management processes with our cloud-based Quality suite of applications (Vault QMS, Vault QualityDocs). As a key member of our Professional Services team, the Senior Consultant will be at the forefront of our mission and responsible for three main things: - Understanding our customers’ challenges and global quality and compliance needs, translating requirements into solution design, and defining global strategies for deploying our cloud-based solution for managing quality processes across the enterprise. - Leading and mentoring talented project team members implementing and configuring the designed solution. - Becoming a customer advocate, working closely with other Veeva teams (Product, Sales, Strategy) to ensure customer success today and in the future. Opportunities are available within the EU for this role; this is a remote position. Qualified EU-based candidates are encouraged to apply. What You’ll Do

Lead life sciences customers in the rapid configuration and implementation of applications to support the management of quality processes

Guide customers on how to enhance their quality and compliance culture through the use of Veeva’s Quality suite to drive risk analysis, quality metrics, continuous improvement, and audit/inspection readiness

Define strategies and implementation program(s) for deploying Vault Quality across an organization globally

Content management solution design, prototyping, configuration, and documentation

Project management,t including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting

Primary customer liaison managing communication between the project team, customer, and internal stakeholders

Mentor project team and junior consultants in the Professional Services organization

Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)

Ensure customer success from beginning to end of the engagement life cycle

Requirements

10+ years’ experience working with life sciences companies in the quality domain

Proven track record leading high-impact global system implementation programs for life sciences as a consultant, business or IT lead, and/or business sponsor for quality software solutions

Proven expertise in quality and compliance, quality management systems, document control, and global change management

Proven ability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction

Ability and willingness to “roll up your sleeves” to design and implement a Quality solution

Ability to quickly understand business requirements and create corresponding solution designs

Proven ability to work independently in a dynamic, fast-moving environment

Expert on life sciences compliance and computer systems validation requirements

Ability to travel, up to 50%

4-year degree required

Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position

Nice to Have

Direct experience with systems such as Veeva Vault, QUMAS, MasterControl, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, etc.

Life Science, computer science, or related degree

RAC and/or ASW Certification

SaaS/Cloud experience

Experience in demoing software applications in product pre-sales

Experience in services delivery management

Perks & Benefits

Health & wellness programs

Veeva charitable giving program