Senior Human Resources Coordinator - Employee Relations

Cortica is looking for a Senior HR Coordinator, Employee Relations to join our growing team!  

In this role, you will support a positive work environment by providing teammates and supervisors with support and recommendations related to policy interpretation, performance management, and conflict resolution by responding promptly to employee relations tickets and inquiries. You’ll maintain a strong knowledge of Cortica's policies and employment laws, ensuring compliance and implementation, and work with HR Business Partners to analyze employee relations data, conduct impartial investigation interviews, assist in legal complaints, and contribute to low-level risk management decisions. 

Cortica is a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! 

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities. 

What will you do? 

• Be responsible for providing coaching and recommendations in alignment with Cortica policies and practices to all levels of teammates through clear and concise communication. 

• Provide support and recommendations to first- and second-line supervisors consistent with Cortica performance management and corrective action best practices.  

• Provide informed recommendations for conflict resolution to first- and second-line supervisors.  

• Respond to employee relations tickets and requests in accordance with department SLAs.  

• Partner with payroll and other departments, as needed, to ensure tickets and requests are resolved in a timely manner. 

• Maintain working knowledge of Cortica policies and procedures related to teammate experience and human resources.  

• Collaborate with HR Business Partners to review employee relations data and identify trends or areas of need across the company.  

• Conduct impartial entry-level investigation interviews, documenting, and partnering with HR Business Partner for resolution.  

• Assist in human resources data and document storage and maintenance, including gathering documents for legal complaints. 

• Maintain working knowledge of state and federal employment laws and updates. Research and implement applicable legal updates to Cortica policies and practices.  

• Implement required state and federal employment laws. 

• Partner with stakeholders and HR Business Partners on entry-level risk management determinations.  

• Partner with HR Business Partners and others to create and present human resources and employee relations training to all levels of the organization.  

• Maintain thorough and accurate documentation and record-keeping practices.  

• Travel to local Cortica centers from time to time. 

We’d love to hear from you if:  

• You bring 2 years of experience in human resources. 

• You have 1 year of experience working in conflict resolution or other employee relations-related area.  

• You are proficient in Microsoft Office365 products.  

Your Compensation & Benefits  

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we’ll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.  

 The base pay rate for this opening is $28.76/hr - $29.57/hr. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. 

EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3Wz81zr