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SurveyMonkey is hiring a

Senior HR Business Partner

Ottawa, Canada
Remote

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

We are looking for a curious, analytical, and adaptable Senior People Partner to work collaboratively with leadership within our Sales and Customer Success organizations. You will partner directly with our Head of Sales, Head of Customer Success, and managers across the global organization to execute and influence programs, policies, and operations. You will be a trusted coach and advisor who will collaborate with diverse stakeholders across the organization to contribute to a culture that attracts and enables world-class talent to do their best work.

What you’ll be working on

  • Build a deep understanding of the strategies and priorities of our Sales and Customer Success organizations
  • Provide HR expertise in the areas of feedback, performance management, employee relations, and coaching
  • Partner with senior leaders and managers to provide coaching with a focus on organizational design, performance management, engagement strategies, and proactive workforce planning
  • Develop relationships with cross-functional partners in Talent Development, Total Rewards, and Talent Acquisition to promote an environment that attracts and retains diverse talent
  • Collaborate with Finance, Sales/ Customer Operations, and Enablement to ensure alignment between department-specific initiatives and HR programs and strategy
  • Support investigations for employee relations issues as needed
  • Partner with the local Ottawa leadership team to improve the employee experience for all Canada-based employees

We’d love to hear from people with

  • 5+ years of HR Business Partner experience in a high-growth or tech environment
  • 2+ years experience supporting an agile Sales organization
  • You have experience influencing and partnering with senior-level leaders
  • Demonstrated competence in various HR functional areas: coaching, employee relations, compensation, performance management, and program management
  • You maintain a people-centric and "roll up your sleeves” and solutions-oriented mindset and work style
  • You are comfortable navigating change in a fast-paced global environment
  • Ability to exercise good judgment and discretion; maintain confidentiality
  • Excellent verbal and written communication skills and ability to work cross-functionally at all levels
  • Bachelor’s degree or equivalent experience

#LI-remote

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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