Senior HR Business Partner

About the role

Freshworks is looking for a seasoned HR professional (Sr. Manager level) to be an HR Business Partner for the Product Development (PD) organization. The role will be based in Chennai/Bangalore and report to the Vice President – HR. The role needs a HR professional with strategic ability and a bias for execution to lead the people agenda for our PD business units. Role will require travel between the sites where the business is present.

Job Description

• Support the Sr. Manager and Director leadership in the organization by developing effective business partnerships, maintaining professional credibility and reputation for delivering goals.

• Display a foundational understanding of Freshworks’ goals and business opportunities, and where the HR team - and the HR Consultant role - can contribute to execute its efforts and initiatives.

• Support people managers and employees at all levels with their growth and development to help them become more effective leaders and managers.

• Advise Freshworks’ people managers and employees in company-wide and local company HR initiatives.

• Be integral in employee relations and performance management, goal setting and talent reviews; and, as needed, facilitate calibration sessions.  

• Work on projects in partnership with Freshworks’ HR Centers of Excellence in the development and implementation of our HR initiatives.

• Where appropriate, identify trends (onboarding engagement, exit interview completion) that aid in translating to focus areas, projects and / or initiatives.

• Assist people managers with policy/guideline interpretation and compliance, in partnership with our Employee Relations team. 

• Engage with Freshworks’ Legal and Employee Relations team on accommodations, grievances, performance cases, etc.

• Provide support and insight to the defined client group(s), Freshworks HR Business Partners, and HR COE’s in support of the overall business and HR strategies.

• Become a champion of telling stories through data, identifying trends or concerns of organization health.

• Strong communication skills and the ability to influence decisions and outcomes.

• Preferably MBA in HR /MSW or equivalent practical experience in a global and matrix context.
• Minimum of 12+ years of directly applicable HR experience or an equivalent combination of advanced training and experience.
• The ability to deal effectively with ambiguity. The ability to recognise trends and identify systemic approaches to solving problems, along with strong consulting, business acumen and analytical skills are essential.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.