We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
Enova is currently searching for an ambitious Sr. Help Desk Associate to join our team of problem-solvers, self-directors and action-oriented thinkers. In this role, you will be providing tech support for both remote and on-site Enova staff, ensuring integrity and confidentiality due to the sensitive nature of the information accessed. You will work independently and as part of a team following established protocols. Your responsibilities include supporting clients, providing technical support for PCs, diagnosing and resolving complex issues, and developing troubleshooting scripts. Additionally, you'll propose system modifications to enhance user experience and ensure service level objectives are met. You will learn new technologies and strategies that will require showcasing strong interpersonal, professional, and communication skills to uphold and contribute to the continued success of Enova.
Responsibilities:
Requirements:
About IT:
IT designs, oversees, and secures the infrastructure that runs all of Enova’s internal and external services, including all hardware, cloud providers, and telecommunications.
For NY-based roles, the budgeted range starts at $65,000-$75,000 per year. Actual pay will be adjusted based on experience. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: Enova Benefits
Benefits & Perks:
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
