Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the role
As the Senior Manager for Growth , you will be responsible for overseeing the user journey, ensuring optimal performance across all stages of the funnel. Your role will involve running experiments to understand the factors impacting health metrics, building and maintaining dashboards for visibility on key metrics, and frequently analyzing user behaviors and trends. You will lead a team of data analytics professionals and collaborate with cross-functional teams to drive growth and improve user experience
What you'll do
Leadership & Team Management:
- Lead and mentor a team of data analysts, fostering a collaborative and high-performance work environment.
- Provide guidance and support to team members, ensuring alignment with company goals and objectives.
Experimentation & Analysis:
- Design, implement, and analyze experiments to identify what impacts the health metrics across the entire user funnel.
- Develop hypotheses, run A/B tests, and interpret results to inform strategies for user acquisition, retention, and engagement.
Dashboard Development:
- Build and maintain comprehensive dashboards that provide real-time visibility into key health metrics across the user journey.
- Ensure dashboards are user-friendly and accessible to stakeholders across the organization.
Behavioral Insights:
- Conduct in-depth analysis of user behavior and trends to identify opportunities for improving user experience and engagement.
- Utilize data analytics tools to uncover insights and present findings to senior leadership.
Strategy & Execution:
- Collaborate with product, marketing, and data science teams to develop and execute strategies aimed at improving the health metrics at all stages of the user funnel.
- Drive initiatives that enhance user acquisition, activation, retention, and overall engagement.
Reporting & Communication:
- Regularly report on key metrics and progress to senior management and other stakeholders.
- Communicate complex data insights in a clear and actionable manner.
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
