Miratech is hiring a

Senior Genesys Cloud Engineer

Full-Time

We are looking for experienced Genesys Cloud Consultants to join our expanding team of specialists. In this contract-based role, you will have the flexibility to engage in innovative projects for global clients based on their specific needs. This position is ideal for professionals looking for part-time or project-based opportunities.

Key Focus Areas:

  • General Genesys Cloud Architect and Professional Services Skills:

Deliver professional services support related to Genesys Cloud architecture, ensuring effective implementation and seamless integration within client operations.

  • Genesys Cloud Training:

Conduct training sessions for various roles, including supervisors, administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features.

  • Genesys Cloud Workforce Management (WFM):

Provide expert guidance and best practices to optimize workforce management processes within the Genesys Cloud environment.

  • Additional Competencies:

Experience with CRM integration (e.g., Salesforce, MS Dynamics) with the Genesys Cloud environment 

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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