ABOUT ROCKET MONEY 🔮
Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.
ABOUT THE TEAM 🤝
Subscription Cancellation is one of our flagship features. This feature puts money back into users’ pockets via a handful of systems that include a great end-user experience, combined with novel automation and powerful operations management tools.
This team sits at the intersection of Software Engineering, Operations, and Artificial Intelligence/Machine Learning – all of these disciplines are represented in Cancellations.
IN THIS ROLE, YOU'LL:
- Make key decisions for the future of our Cancellation systems that balance technical concerns with business concerns.
- Work closely with the Cancellation Operations team to optimize their workflows and build tools that improve our operational efficiency while maintaining an excellent user experience.
- Develop with TypeScript across the stack, building user interfaces using React and building back-ends in Node & GraphQL.
- Leverage AI to make our Cancellation systems faster, smarter, more reliable, and more straightforward for our users.
- Use Browser Automation (e.g. Puppeteer and Playwright) to cancel Subscriptions in seconds, not minutes or hours.
ABOUT YOU🦄
- You have 5+ years of professional experience working with some combination of Node/TypeScript, React, GraphQL, and Postgres (or similar relational database).
- You're not just interested in what you're building, but also why you're building it. You want to see the bigger picture of how the software you're building is benefitting our users.
- You understand observability and enjoy digging into the details to solve performance and user experience issues.
- When you solve problems, you strive to model the data in a way that allows other teams to easily understand how the business is performing.
- You’re motivated to understand non-technical workflows, in order to fulfill the needs of the teams you support, regardless of whether team members can articulate those needs.
- You're both a student and a teacher, continually seeking to grow as an engineer and help those around you grow as well.
- You thrive in a growing organization, and are not afraid of a challenging problem. In fact, you confront problems head on and take the lead on the solution.
WE OFFER 💫
- Health, Dental & Vision Plans
- Competitive Pay
- 401k Matching
- Unlimited PTO
- Lunch daily (in-office only)
- Snacks & Coffee (in-office only)
- Commuter benefits (in-office only)
Additional information: Salary range of $150,000 - $185,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.
Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
