As a Senior Frontend Engineer (f/m/d)* you will be joining a team of 30+ Engineers working on the development of a conversational AI product, which handles millions of calls. We are on a mission of revolutionizing the way contact centers operate and helping create unrivaled customer experiences.
You'll be at the forefront of developing solutions that leverage large language models. This is a once in a lifetime opportunity to be at the forefront of a revolutionary technology. In the role you will see firsthand how LLMs are configured and orchestrated; see and solve for their limitations; and contribute to a user experience that allows users to leverage them to solve real world problems.
You'll be collaborating within agile, cross-functional teams with a devops mindset that embrace frequent deployment, while upholding high quality standards. Working with well-defined objectives will allow you to see the direct impact that Engineering has on Parloa’s business.
TypeScript, React, Ant Design, Vite, NextJS, Jest, Playwright/Cypress
Node.js, NestJS, Docker, Rest, TRPC
NICE TO HAVE:
Recruiter video call → Hiring Manager Call → Coding Task → Technical Interview → Meeting the team
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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