About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the role
As a Senior Fraud Data Scientist, you will be responsible for risk identification and development of fraud detection and prevention strategies. This individual will be responsible for managing fraud rules, models and other controls to optimize effectiveness of Fraud strategies and policies for application fraud detection while maintaining good customer experience. This role requires prior data science and/or analytics experience in Fraud Risk management. The ideal candidate will have a self-starter, highly analytical, and intensely detailed with a strong customer focus.
This position is hybrid 3 days per week in office and is located in Austin, TX
About the team
The Auctane Data Science Team works across the Auctane business and technology organization to ensure the security of our various products while maintaining a world class customer experience.
What will you be doing?
Primary Objectives:
- Providing fraud systems/data subject-matter-expertise in the evaluation and development of new fraud systems / tools and their implementation
- Supporting the delivery of predictive analytics and models to allow the development of new Fraud Management solutions and better understand fraud control strategies that may be deployed
- Optimizing fraud rules to maintain high performance level, best customer experience and strong fraud detection
- Rapidly identifying emerging fraud trends through data driven analysis and developing tactical/strategic fraud rules to address them
What are we looking for?
- Bachelor’s degree in Computer Science, Math or equivalent years of relevant work experience
- Two plus (2+) years of experience in Credit Risk, Fraud Risk, Modeling/Data Science or related
- Four plus (4+) years’ experience with SQL and relational databases (e.g. PostgreSQL, MySQL, SQL Server)
- Four plus (4+) years of experience utilizing data mining techniques using SAS, Python and other equivalent data science tools
What will make you stand out?
- Solid understanding of machine learning and statistical methods with their underlying theory and math
- 2+ years of experience as a fraud data science analyst with background using techniques like device related information, network related information for detecting fraud activities
- 2+ years of experience in performing research to identify fraud related trends, and present compiled information to other analysts, Artificial Intelligence experts, and senior leadership
- 2+ years of experience in specific fraud threat vectors in digital space like detecting enumeration related activities, account takeover, edge defense, and proactive detection of accounts that could potentially be compromised
- Exceptional ability to think both strategically and analytically
The Tech
Required Tech:
- Python, Git, Docker
- SQL; (e.g. PostgreSQL, MySQL, SQL Server)
Nice to Have:
- Kafka
- AWS or GCP services, SageMaker, Vertex AI, DataFlow, PubSub
What do we offer?
- 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
- 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
- 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
- Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
- ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
- 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
- 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
- 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
- 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
- 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
- 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
- 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
- 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
- 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
- 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
- 🚗Free garage parking directly across from the office building.
- 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
- 💪🏽We offer a gym discount program to help you stay fit and healthy!
- 🧘🏻♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
- 💰401k employer matching program – because your future deserves a friendly boost!
- 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- 🐶We’ve got your furry friend covered with pet insurance discounts.
- 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
- 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
- 💆🏻♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
- 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
- ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
- 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
- 🚶🏽♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
- 💲Health savings account employer contribution for HSA medical plan enrollees.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
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