Credit Karma is hiring a

Senior Fraud & Credit Risk Strategist

Charlotte, United States
Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

The Credit Karma Money (CKM) team is a fundamental piece to achieving that vision. We want to change consumers' relationship with money, to help them spend wisely, save for the future and build wealth. With the launch of high yield savings and checking/ debit a few years back, we are well on our way to achieving this vision of helping our members throughout their financial journey. 

We are looking for an experienced candidate to develop and establish and manage new Credit Policies to help Credit Karma Money members achieve their financial goals.

What you'll do:

  • Create and manage comprehensive credit policies that align with Credit Karma Money’s (CKM) and Intuit’s risk appetite and strategic objectives. Ensure policies are compliant with all relevant regulations and industry standards
  • Conduct thorough risk assessments to identify potential credit risks and develop mitigation strategies. Utilize advanced data analytics, optimization, and modeling techniques to inform rule and policy decisions.
  • Oversee the credit portfolio, monitor performance, and implement strategies to optimize credit quality and profitability 
  • Define and develop metrics and reporting to track portfolio performance and identify emerging risks
  • Collaborate with cross-functional teams, including product, data science, legal, and engineering to ensure credit policies are effectively integrated into CKM processes and infrastructure
  • Monitor for regulatory changes and ensure all credit policies and practices adhere to current laws and regulations
  • Iterate to continuously improve credit policies through the adoption of new techniques, technologies, data-driven insights, and industry best practices 
  • Lead the development, deployment, and maintenance of credit risk rules which make optimal use of ML models and data  
  •  Partner with colleagues throughout the organization to identify high-impact opportunities to leverage and utilize models and data to best suit the business needs, including contributing to rules and strategies which balance revenue and risk
  • Contribute to the evolution of our data and rules infrastructure to improve efficiency and effectiveness of decision science solution

What we are looking for:

  • 3+ years of experience developing and implementing: credit policies, underwriting frameworks, customer segmentations, and customer valuation models
  • Experience with consumer credit risk
  • Degree (BS/MS)  in Statistics, Math, Engineering, Finance or a related quantitative discipline
  • Hands-on experience with Python (or R or SAS), and SQL, or similar industry standard tools used for large-scale   data analysis and modeling
  • Experience interfacing with teams at Financial institutions strongly preferred

What we would like to see:

  • Self-motivated, results oriented, enthusiastic, and a creative thinker
  • Bonus for experience building and implementing complex models in a financial risk / data science environment.
  • Experience using alternative consumer data in credit policies

Benefits at Credit Karma includes:

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
  • Education Perks
  • Paid Gift Week in December

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. 

Credit Karma is also  committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies:

Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:

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