About the Role:
Join the IML Delta EMEA Team, a specialized group delivering cutting-edge Industrial, Medical, and LED Lighting Power Supply Solutions. As a Senior Field Application Engineer (FAE), you will take a pivotal role in advancing our mission to provide world-class power solutions across Europe, the Middle East, and Africa (EMEA).
Based in Helmond, Netherlands, you will collaborate with a passionate, innovative team and lead the charge in solving technical challenges, fostering customer relationships, and contributing to the growth and evolution of our business.
Key Responsibilities:
Technical Leadership:
- Partner with the Technical Leader to support strategic projects and mentor junior team members.
- Conduct advanced technical training for internal teams and customers to ensure a thorough understanding of Delta's solutions.
Customer Engagement:
- Build and maintain strong relationships with customers, acting as a trusted technical advisor.
- Lead pre-sales technical activities, including product demonstrations, proof-of-concept development, and application support.
- Resolve escalated technical issues promptly and effectively.
Solution Development:
- Design and implement customized solutions for industrial, medical, and LED lighting applications.
- Collaborate with R&D and Product Management teams to influence product development in alignment with customer needs and market trends.
Market Insights:
- Analyze industry trends, customer feedback, and competitor activity to identify new opportunities for growth.
- Contribute to technical roadmaps and product strategy development.
Project Management:
- Manage multiple customer projects, ensuring timelines, quality standards, and business goals are met.
- Work closely with cross-functional teams to address challenges and achieve successful outcomes.
Documentation and Reporting:
- Create detailed technical documents such as design guides, application notes, and customer reports.
- Provide regular updates to management on project progress, technical challenges, and market insights.
Education:
- Bachelor’s or Master’s degree in Electrical Engineering, Electronics Engineering, or a related field.
Experience:
- At least 7–10 years of experience in a Field Application Engineer or similar technical role, preferably in power electronics.
- A strong background in industrial and medical applications is highly desirable.
Technical Skills:
- Expertise in power supply solutions, including AC/DC, DC/DC converters, and LED drivers.
- Strong knowledge of system integration, hardware/software development, and application-specific solutions.
- Familiarity with simulation tools and programming languages such as MATLAB, Python, and C/C++.
Soft Skills:
- Exceptional communication, presentation, and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proven ability to manage multiple projects in a dynamic, fast-paced environment.
Other Requirements:
- Willingness to travel across the EMEA region for customer meetings and industry events.
- Fluency in English (additional European languages and Mandarin are a plus).
Our Offer
As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.
