As a valued leader on our team, the Facilities Area Manager will manage a team that performs and manages projects related to building engineering, operations, and maintenance of facility electrical, mechanical, life safety, and critical backup systems. The Manager oversees the vendor who operates the work of all food service and retail outlets within the building. The Manager develops and evaluates staff and/or contractors providing all maintenance and food services. He/she will develop, implement, document and ensure adherence to practices and procedures and recommend updates and improvements to facilities.
THE IMPACT YOU WILL MAKE
The Facilities Area Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
- Develop, implement, and monitor schedules and processes to ensure that equipment is working properly, provisions are stocked, and the environment is clean.
- Manage food and retail service programs as well as may assist with developing and implementing policies and procedures across the enterprise to ensure programs are effective and efficient.
- Manage the documentation and reporting of issues with the facilities, including personnel, equipment, infrastructure, or events. May consult with senior leadership on how to resolve issues.
- Direct construction, renovation, repair and maintenance activities within the building(s), most of them performed by contractors.
- In leased property, represent the company to landlords in the identification, planning, and scheduling of services to be provided by the landlord or vendors.
- Represent the company as sub-landlord/property manager to non-Fannie Mae building tenants.
- Represent the company in project oversight and quality assurance inspections to ensure proper execution of specifications and standards. Manage expense reporting and budget adherence to assigned projects from project inception through closeout.
- Formulate and implement preventive maintenance programs including scheduling to ensure minimal disruption of building services and ordering of parts and equipment for repair, maintenance, and installation.
- Lead and support emergency management and response. Collaborate with other Facilities staff and management in providing for business continuity and disaster recovery planning or procedures. Prepare reports for management concerning costs and budget projections for ongoing repair, maintenance or construction projects. Ensure that work and expenditures are approved in a manner consistent with corporate internal controls and reporting procedures.
- Respond to escalated and sensitive inquiries and other requests for data. Document and analyze interactions. Report results. Ensure positive outcomes. Confer with corporate and business unit managers to determine scope and method of facilities services required.
- Formulate, submit, and manage the budget for the facilities services function. Create monthly variance reports. Identify and implement best practices and procedures for pertinent facilities operations functions. Identify opportunities to streamline and automate. Improve efficiencies to reduce costs.
- Manage all service contractors and related procurement needs. Collaborate with other Facilities staff and management concerned with security, business resiliency, building systems, and maintenance and with business unit management concerning special events, drills, large moves, occupancy issues, and the like.
- Develop team members, coordinate and administer assignments, monitor team progress and maintain schedules.
- Oversee management of vendors and contractors for facility support services, to include, but not limited to custodial, food service, general maintenance, mechanical/electrical/plumbing maintenance, landscaping, carpentry/painting, etc. Ensure compliance with the company's vendor management process.
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
- 6 years related experience
- Prior experience managing large facilities and multiple sites.
- Prior people management experience is required.
- Prior experience managing corporate real estate programs including food services, facilities maintenance, and mail services.
- Strong financial acumen, prior budget management experience.
- Knowledgeable of OSHA and ADA requirements, state and local building codes and fire codes.
- Proven track record of success in roles requiring exceptional planning, project management and cross-functional partnerships to assure alignment to schedule, budget, and quality objectives.
- Proven ability to analyze/trouble shoot and make recommendations in alignment with business goals, budget, internal controls, safety and environmental regulatory requirements.
- Proven ability to lead in a matrix organizational structure and build consensus.
- Strong communication, interpersonal and supervisory skills.
- Strong working knowledge of Microsoft Office Suite, building automation and maintenance management systems.
- Able to respond to building emergencies 24/7.
Desired Experiences
- Bachelor’s degree or equivalent
- Degree in Civil, Electrical or Mechanical Engineering
- IFMA or BOMI Certification preferred
The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.
