Mirakl is hiring a

Senior Enterprise Account Manager (DACH)

Munich, Germany

Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.

Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by 400+ industry-leading businesses worldwide including Macy’s, Decathlon, Kroger, Airbus, Toyota Material Handling and Sonepar.

Headquartered in Paris and Boston and with offices in 7 countries, Mirakl is recognized as a Great Place to Work company.

To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Senior Enterprise Account Manager to be based in Munich.

2 main missions :

Generates sales for a portfolio of accounts to reach his/her up-sell and cross-sell sales target
Anticipates and manages contract renewals within its customer portfolio to secure future revenues and prevent churn

Key contributions :

Builds account plan for each key customer
Identify new sales opportunities within existing accounts
Manages end-to-end sales process for up-sell/cross-sell opportunities: identification, qualification, engagement, negotiation and signing
Participates to monthly /quarterly business reviews to identify opportunities and risk of churn and build appropriate action plan
Interacts and coordinates with client success and sales teams to deploy actions plans
Keeps up to date on new product enhancements

Requirements:

The ideal candidate will have:

A minimum of 5 + years of experience in a closing role as an Account Executive or Account Manager at a SaaS company is required.
Master's degree in Business, Marketing or Finance
Able to manage complex enterprise sales as well as transactional sales
Demonstrated successful history of closing complex deals
Strong understanding of business practices and industry trends
Comfortable with conceptual selling while still able to demonstrate ROI
Demonstrated work ethic and consistent over-achievement
Excellent verbal/written skills necessary.
Proficiency in German at a native level and fluency in English are essential requirements.
Having proficiency in an Eastern European language would be a beneficial additional skill.

***The ideal candidate for this role would be based in Munich and willing to follow our hybrid work policy.***

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.

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