TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.
The Infrastructure team at TRM Labs plays a crucial role in designing, building, and maintaining robust technical infrastructure that powers a petabyte-scale blockchain analytics platform, ensuring its scalability, security, and reliability. They collaborate closely with cross-functional teams to drive innovation and optimize infrastructure cost and performance.
You will be joining as a Senior Engineering Manager leading a team responsible for maintaining a building's highly available infrastructure while following best practices around design and architecture. You will work with others to define the technical roadmap through OKRs, ensuring that product needs are balanced against possible technical debt.
The impact you’ll have here:
- Lead and nurture a team of high-impact engineers, offering guidance in both technical and cultural aspects.
- Provide regular coaching and technical mentorship to your immediate team as well as contribute to the broader engineering department's growth.
- Assume direct responsibility for ensuring the quality and timely delivery of the team's work, while overseeing the availability and performance of critical services.
- Managing software and tooling to facilitate greater automation, support, scalability, and operability of services.
- Collaborate closely with management and product teams to plan, estimate, and prioritize roadmap objectives, identifying opportunities and mitigating risks.
- Use data to understand the availability, reliability, sustainability, and cost efficiency of our infrastructure and drive improvements.
- Actively engage in systems hardening, compliance, and governance (e.g., SOC2, FedRAMP).
- Collaborate with product and engineering leadership to set strategy, priorities, and mission for the Infrastructure team.
What we’re looking for:
- 5+ years of experience scaling and managing high-performance teams
- Experience managing long-term roadmaps, driving technical projects and facilitating technical decisions and cross-functional team discussions
- Managing and building environments on AWS or GCP
- Experience with CI/CD, containers and/or virtualization, web servers, and databases.
- Experience defining SLOs/SLIs and implementing monitoring, alerting, and runbooks.
- Bachelor's degree (or equivalent) in Computer Science or a related field
The following represents the expected range of compensation for this role:
- The estimated base salary range for this role is $230,000 - $250,000.
- Additionally, this role may be eligible to participate in TRM’s equity plan.
About the Team:
- The team works async but very closely with many different stakeholders in other teams who use the infrastructure and run their workloads on different parts of the infrastructure.
- Like other teams at TRM, the infrastructure team collaborates async for project designs and plans by sharing them ahead of time and then independently driving the planning and execution of the projects.
- The team operates in weekly sprints for projects.
- All on-call issues that happen during that week also get tagged and prioritized for immediate resolution or as project work that needs to be planned.
- The team is currently split across US PT, CT, and ET time zones.
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Oncall: The team currently has team on-call rotation which lasts a week. We have high internal stakeholder requests during business hours for the on-call week. The main on-call work has been to act as the infra SME for cloud, k8s, and other pieces of infra stack. The infrastructure is stable enough that we do not have late-night pages going off regularly.
Life at TRM Labs
Leadership Principles
Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague: We value humility, candor, and a one-team mindset.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:
- Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
- Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
- Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.
Work Environment
- Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.
- Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.
- Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.
- Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.
Benefits and Perks
At TRM, we know that supporting our team members can take many forms. Our goal is to enable you to care for yourself, your family, and your community while eliminating stress through our diverse and curated benefits package for full-time employees.
- Remote-first work environment
- Competitive salaries and stock options
- Health insurance
- Life & disability coverage
- Generous paid time for vacation, holidays, and parental leave
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
