Saviynt’s Enterprise Identity Cloud helps modern enterprises scale cloud initiatives and solve the toughest security and compliance challenges in record time. The company brings together identity governance (IGA), granular application access, cloud security, and privileged access (PAM) to secure the entire business ecosystem and provide a frictionless user experience. The world’s largest brands trust Saviynt to accelerate digital transformation, empower distributed workforces, and meet continuous compliance.
Saviynt is a leading provider of Cloud Security and Identity Governance solutions.
Saviynt enables enterprises to secure applications, data, and infrastructure in a
single platform for Cloud (Office 365, AWS, Azure, Salesforce, Workday) and
Enterprise (SAP, Oracle EBS). Saviynt is pioneering Identity Governance
Administration by integrating advanced risk analytics and intelligence with fine-
grained privilege management.
Saviynt is looking for Senior Engineer to support and maintain its leading Identity
Governance (IGA) solution based on customer requirements. As an Field
Engineering Senior Engineer, the primary responsibility is to resolve technical issues
through debugging, research, and investigation and provide technical support to
Saviynt's GSFE team.
Qualifications
- Identity and Access Management domain knowledge is mandatory.
- Bachelor’s/equivalent in Engineering
- Knowledge of Java/J2EE and experience with SQL. Be able to build SQL
- quires and triage datapoint related issues
- 5+ years of industry experience in design, development, customization,
- configuration, deployment preferably in any Identity Management and Governance products
- Experience in Unix Shell/Perl scripting
- Prior experience integrating with any SSO providers
- Knowledge of Web Services (REST/SOAP)
- Understanding of SLAs and the importance of being within SLAs
- Experience with ticketing systems; Service Desk, Remedy, FreshDesk, JIRA,etc.
- Excellent verbal and written communication skills, critical thinking skills, and the ability to think on your feet.
- Must be able to thrive in a fast-paced, high energy environment
- Ability to excel in a team-oriented, project-based work environment
- Ability to work independently, adapt quickly, and maintain a positive attitude
Responsibilities
- Understanding of SLAs and the importance of being within SLAs
- Implement and manage the effectiveness of Incident, Service Request, Change, and Problem management processes for the service area
- Provide daily/weekly report for ticket status
- Dissect requirements into usable test cases and a test plan that covers new functionality, while keeping an eye on all other aspects that ensure full testing coverage
- Responsible for the maintenance of system configurations and process documentation, operating procedures, and infrastructure support documentation
- Help with operations after go-live, ensuring SLAs
- Work closely with business teams and DevSecOps teams activities related to supporting the IAM service offerings
- Follow approved life cycle methodologies, create documentation for design and testing
Saviynt is an amazing place to work. We are leading an industry, experiencing rocket
ship growth, and have some of the most brilliant and talented people working for us.
If you're resilient and enjoy working in a dynamic high growth environment you
belong with us and we want to hear from you!
Saviynt is an amazing place to work. We are a high-growth, cloud software company with phenomenal people, that is building the most innovative identity platform in the world. Your time at Saviynt will be worthwhile. You will experience tremendous growth and learning while being part of something you are helping to define and build from the ground up. Through challenging yet rewarding work, you will be able to directly impact our clients, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic high-growth environment you belong with us!
