As a Senior Director you are expected to independently lead and manage large teams/ a practice with
revenue targets. You are responsible to leverage your industry expertise to contribute to BCW’s
performance by managing a portfolio of client relationships and integrated communication (IC) programs,
satisfying, and delighting clients, generating new business, and developing strong teams. You are required
to actively support our corporate strategy and your practice or office to help ensure superior client service,
a winning culture and profitability.
Requirements
Client Engagement :
• Oversee a significant portfolio of clients/ lead a practice with the responsibility to profitably
grow clients and build long lasting relationships.
• Use your leadership and category expertise to be your clients’ senior strategic partner and point
of contact for major concerns.
• Be a knowledge leader-understand the trends and issues that impact brands, including media,
business, political and cultural.
• Oversee the management of client relationship and be an innovative leader that leads, inspires,
supports, and celebrates your team’s creative ideas and compelling platforms to unify IC
activities.
• Manage and motivate account teams to deliver superior client service.
• Support and personally drive integration across the BCW internal network between practice
specialties.
Proactively identify opportunities for organic growth with existing clients and keep up with
client, market changes, and pursue those leading to new business opportunities.
• Be the consummate networker- support and strengthen our new business development process
by actively developing business contacts through professional activities and networking.
Talent Management:
• Be a mentor and serve as a trusted coach and advisor to all your team members, take an active
interest in their career development by helping them identify development needs, acquire new
skills, and grow within the organization.
• Build diverse, inclusive, and high performing teams and encourage participation from all
individuals without bias, continuously building morale and motivation and rewarding good
performance.
• Provide continuous constructive feedback to your team members, not just during performance
reviews, to develop the next generation of client leaders.
Provide continuous constructive feedback to your team members, not just during performance
reviews, to develop the next generation of client leaders.
• Play a leading role in encouraging and introducing staff development and retention programs
that look for ways to engage top performers.
• Be a consummate leader embodying the values of the company and serve as a role model to all
employees.
