The Senior Director of Risk for Southern Cone (SoCo), based in Buenos Aires, Argentina will be responsible for managing the relationship of Key Clients on risk-oriented topics, providing guidance and support to achieve a world-class risk mitigation and fraud prevention knowledge applied to protect the several businesses in the region, leveraging VisaNet capabilities and Risk Solutions. Interactions with all internal teams to provide insights and recommendations to protect Visa and our clients from various risks present on CP and CNP channels, will be also part of the responsibilities of this position, which will report directly to the Visa’s Regional Risk Officer and will interact with the Group Country Manager and the Leadership Team of all functional areas.
With our ever-changing environment, the payment industry is becoming highly complex and in need of risk experts to guide the market through challenging yet full of opportunities evolution of payments. The candidate who best demonstrates a deep understanding local and regional markets as well as a strong relationship necessary to mobilize cross-functional teams, clients and external stakeholders should also serve as an insightful and results-driven leader to the local/regional teams, as applicable.
Key Accountabilities
The Senior Director of Risk for Southern Cone will manage several aspects and activities with all markets on the risk perspective. Specifically, she/he will:
Manage as their key responsibilities:
- Fraud Prevention Strategy Advisory
- Fraud Prevention Oversight
- Clients’ Risk Assessments/NBIAs
- Strategic Projects involving Risk topics and/or counterparts at clients.
- Steward of the Market’s Security Roadmap
Local liaison for all risk Functional Areas:
- Enterprise Risk Management
- Credit Settlement Risk
- Risk & Regulatory Governance
- Payment Fraud Disruption
- Ecosystem Risk
- Crisis Management – Incident Commander
Partner with Southern Cone’s Business teams from key Clients to:
- Optimize their fraud and authorization performance.
- Engage clients and educate them on the most recent risk management best practices and technical controls.
Collaborate with internal teams to:
- Create safer processes and payment flows to our clients, leveraging VisaNet and advising our clients on security processes.
- Provide insights and recommendations to protect Visa and our clients from risks present on CP and CNP channels, as well as the various risks tied to the payments business (e.g.: Regulatory, Operational, Settlement, etc.).
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
- Deep knowledge of the payments industry and the major trends affecting our stakeholders, including regulatory, market environment, competitive landscape, and technology
- 12+ years of payment experience, specifically in engaging and advising clients to adopt risk management best practices (fraud prevention, cybersecurity, credit risk, regulatory risk, operational risk, etc.) that will accelerate the sound growth of their payment business.
- Previous experience in managing direct staff and in coordinating multi-functional teams to execute in market risk functions, programs and initiatives.
- Demonstrated success in setting and successfully implementing a strategy for client engagement.
- Strong ability to communicate, collaborate and influence within a global, matrix organization.
- Established reputation for building peer like relationships with senior client and partner leaders in a large and being able to communicate and influence other teams.
- Professional track record of responsibility for large, complex programs and guiding cross functional teams to complete these programs with a high level of effectiveness.
- Ability to manage multiple initiatives at once in a fast-paced entrepreneurial environment, while demonstrating grace under pressure and comfort with problem solving ambiguity.
- Understanding of business strategy, clients and their evolving risk management requirements.
- Intellectual curiosity with the ability to quickly grasp new payment services and develop corresponding risk and fraud management best practices for clients.
- Solid general risk management background, with proven track record in strategic thinking, financial planning, risk management, relationship building and project leadership.
- Demonstrated ability to lead and motivate cross-functional teams of diverse subject matter experts.
- Proficient in both written and spoken English and Spanish.
- Hold a degree or postgraduate degree/MBA in Business Administration, Technology, Law, or Economics.
- Availability to travel and represent Visa SoCo in client visits and forums as a speaker.
Critical Competencies for Success
- Integrity and High Ethics: Our values and our brand mandate a total commitment to honesty and the highest standards of ethical behavior.
- Curiosity and Problem Solving: Visa seeks intellectually curious individuals who are committed and passionate about continual learning and who are driven to solve problems.
- Diversity: Visa actively seeks diverse talent, who will offer different perspectives and a variety of backgrounds to enhance Visa as a company.
- Leadership: A commitment to be a strong leader is mandatory. Everyone at Visa is a Leader guided by our leadership principles:
- Teamwork: Teamwork and shared success are important to Visa given our complex ecosystem and the collaboration across function, clients and industry players that is required to address our challenges and opportunities.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
