SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. Our solutions thwart cyberattacks that originate from the use of stolen credentials & PII, including account takeover, ransomware, and online fraud, and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, but being at the forefront of the fight to disrupt the cybercriminal economy makes SpyCloud an amazing place to work. If you’re driven to create an experience that allows you to grow your career while connecting with a fantastic mission, look no further!
Reporting to the Chief Product Officer, SpyCloud is searching for an amazing Sr. Director, Product Management. The ideal candidate possesses a thorough understanding of the security product landscape and has the ability to build and manage security products. This is a critical role within the business that will be responsible for shaping and executing the product vision to ensure we meet the dynamic needs of our customers, delivering innovative and market-leading solutions. You will be a strategic leader, partnering closely with engineering, sales, marketing, and customer success teams to drive product growth and customer success.
What You'll Do
- Product Strategy and Vision:
- Develop and communicate a clear product strategy and vision that aligns with the company's long-term goals.
- Identify market trends, customer needs, and competitive landscape to inform product direction.
- Team Leadership:
- Lead, mentor, and manage a team of product managers, fostering a collaborative and innovative work environment.
- Set clear goals and performance expectations for the product management team.
- Product Roadmap:
- Create and maintain a comprehensive product roadmap that prioritizes initiatives based on business value and customer impact.
- Ensure that product development aligns with the roadmap and timelines.
- Cross-Functional Collaboration:
- Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product launches.
- Act as a liaison between different departments, fostering effective communication and alignment.
- Market Research and Analysis:
- Conduct market research to identify opportunities and threats, and make data-driven decisions.
- Monitor industry trends and competitor activities to stay ahead of the curve.
- Product Development and Execution:
- Work closely with engineering teams to define product requirements, prioritize features, and ensure timely delivery.
- Monitor product development progress, resolve issues, and mitigate risks.
- Product Performance and Metrics:
- Define and track key performance indicators (KPIs) to assess product success and make data-driven adjustments.
- Implement strategies to optimize product performance and user satisfaction.
- Customer Focus:
- Maintain a deep understanding of customer needs and gather feedback through surveys, interviews, and user testing.
- Use customer insights to guide product improvements and enhancements.
- Budget Management:
- Manage the product management budget, allocating resources effectively and efficiently.
- Stakeholder Communication:
- Communicate product updates and progress to internal and external stakeholders, including executives and customers.
Requirements
- Proven experience in product management, or a related role, in the cybersecurity industry.
- Fast learner and Strategic thinker who can balance big picture strategy with detailed, flawless execution
- Strong customer centric mindset and proactive sense of urgency
- Experience demonstrating strong leadership, self-motivation and accountability
- Project management skills with a focus on meeting deadlines and achieving objectives.
- Strong technical background and understanding of APIs and integration technologies.
- Bachelor’s degree in Math, Science, Engineering, or Business, or equivalent
- Critical thinker that is comfortable supporting collaborative problem solving in a team environment
- Highly self-directed, empathetic, curious, and flexible
- Be self-motivated and be able to switch contexts as business needs change
- 5+ years experience as in relationship management, product management or program management within the security product industry.
Nice to Have
- Familiarity with Data Science and Artificial Intelligence.
- Familiarity with threat intelligence platforms, machine learning applications in cybersecurity, and integrations with SOAR, SIEM, and EDR tools.
- Experience in Agile and Lean product development methodologies.
- Experience with product lifecycle management in SaaS environments.
- CISM, PMP, CISSP
We are not currently sponsoring Visas for candidates.
