Senior Director, Infrastructure & DevOps

SENIOR DIRECTOR, INFRASTRUCTURE & DEVOPS

Starting base salary CAD$150,000 – 185,000

Plus Bonus, Equity & Benefits

* Pay transparency

Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process. 

Summary:

As the Senior Director, DevOps and Infrastructure you will play a key role at 360insights, you and your team will in executing the infrastructure vision for all platforms.  You will oversees and provide guidance to the DevOps and Infrastructure team.  You will ensure alignment across multiple teams for short, medium and long-term execution of plans.

What you will be doing::

• Develop and manage your team’s roadmap and projects in alignment with the broader technology strategy and business objectives.
• Lead, develop and coach a team of site reliability engineers in the design and implementation of scalable, secure, and high-performing infrastructure.
• Develop and be accountable for cloud management budget
• Evaluate new cloud technologies and solutions to enhance service offerings
• Work closely with product development, operations, and customer support teams to ensure infrastructure meets business requirements
• Experience designing cloud architecture solutions leveraging the strengths / benefits of AWS services (e.g. on demand, elasticity, regional support, content delivery, fault tolerance, auto scaling, DevOps, audit compliance)
• Establish processes and delivery management that addresses both operational and project work
• Leverage industry trends, innovations, emerging technologies, and best practices in the design of the platform (e.g. AWS cloud native serverless computing, infrastructure standards etc.)
• Rationalization of the multiple technologies into a cohesive optimized infrastructure design
• Pursue and cultivate effective working relationships, work in partnership to achieve goals with all development teams
• Strong interpersonal skills with a desire to collaborate with internal and external business/technical teams
• Ensure work is suitably designed and documented (both operational and architectural)
• Support and improve on DevOps principals with the development team
• Ability to present ideas in business friendly language
• Act with entrepreneurial spirit, taking creative approaches to accomplishing goals and demonstrate achievement orientation
• Excellent analytical and problem-solving abilities with keen attention to detail
• Effective at managing multiple tasks, meeting deadlines and working well under pressure, prioritizing to meet organizational business need
• Excellent teamwork and collaboration skills
• Manage an on-call rotation
• Ensure authorized access by investigating improper access; revoking access; reporting violations; monitoring information requests by new programming; recommending improvements.
• Safeguard computer files by performing regular backups; developing procedures for source code management and disaster preparedness; recommending improvements.
• Help team members improve themselves and each other.
• 1-on-1s, performance feedback and provide professional growth advice
• Build Team technical leadership and accountability
• Participate in hiring process
• Foster a positive developer culture

What you’ll bring to this role:

• 8 years experience driving infrastructure and devops design
• Excellent technical knowledge deploying and maintaining services in AWS and Azur
• Experience managing a variety of cloud-based technologies.
• Experience managing Azure and AWS budgets
• Experience in infrastructure architecture, design and security
• Experience in Container Orchestration; experience with tools/technology such as Docker, Auto Scaling, CICD, Cloud Infrastructure management (TerraForm) & monitoring tools
• Establish and maintain uptime and SLAs including tooling and reporting
• Experience establishing and designing and implementing improvements in infrastructure reliability and availability
• Excellent verbal and written communication skills
• Minimum of 5 years in technical leadership role. The candidate must have experience in managing highly technical teams of >5 people
• Experience in infrastructure architecture and design
• Have technical certifications related to Cloud technologies
• Experience with Infrastructure Operations
• Experience coaching, mentoring and supporting your team in operational work, improvement projects and individual growth

Why 360?  

Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some of the world’s most recognizable brands all within an inspiring and inclusive culture that has certified us as a Great Place to Work® in Canada, the USA and the UK. 

At 360insights, we take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients.

Diversity and Inclusion: We wholeheartedly welcome individuals from all walks of life to join our team. 360insights is committed to providing equal employment opportunities to people of every race, religion or belief and ethnic origin, regardless of age, disability, sexual orientation, or gender identity. You can find out more about our DEIB Vision on our website. We encourage applications from individuals with disabilities, and accommodations are available upon request for candidates participating in all stages of the selection process.

Experiences that create growth. Growth that creates experiences: At 360insights, every facet of our business presents opportunities for personal and professional development, allowing you to explore diverse disciplines and rewarding work experiences. Our commitment to growth is supported by robust Learning and Development (L&D) initiatives and mentorship programs, ensuring that you have the tools and support needed to thrive and grow as an Insighter.