Senior Director, Industry, Retail

About the Role:

• The Senior Director, Industry, Retail will report directly to the General Manager and will be responsible for achieving quota by nurturing existing relationships and initiating new relationships among partners in their industry. They will be responsible for managing a team of sales professionals and account managers who are jointly responsible for achieving quota.
• This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities: 

• Manages the identification, creation, and management of key account/business relationships with select partners and prospective partners to offer and/or develop solutions, which may include complementary products/services to produce revenue-generating opportunities for the company. 
• Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
• Manage those in Partner and Account track. Guide teams and hold them accountable for progress to quota and other pillars of success in sales. 
• Make personnel/headcount decisions (including hiring, termination, and PIPs) quickly and decisively, taking into account feedback of direct manager, team members, partners, and cross-functional internal partners.
• Serve as a player/coach, leading by example through the successful acquisition of Retail clients and management of those relationships. You demonstrate a strong understanding of motivations of key partner contacts, including budget allocation and process.
• Provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.  
• Direct sales professionals to work efficiently to expand influence across targeted accounts.
• Works collaboratively with senior members of cross-functional teams including legal, finance, and marketing to drive positive risk/relationship management for accounts within the industry.

Minimum Requirements:

• Minimum of 8 years of directly relevant experience, minimum 2 years experience managing teams.
• Relevant experience within the Retail industry, including previous work experience, a strong network within the industry, or established connections.
• Proficiency with Salesforce and Excel.

Preferred Requirements: 

• Partner and Account Managers who report into you are meeting or exceeding their key performance indicators and revenue targets. 
• You have proven success leading multiple sales teams and accounts. You exceed expectations regarding sales quotas and engaging your teams!
• Managerial and leadership skills - constantly monitoring goals and achievements, making adjustments when needed. Team always understands what is expected of them. 
• Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes. 
• You’re an expert within the Retail space, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries. 

Compensation: 

• At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The on-target earnings range for this position is $310,000- $390,000 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through: 

• Equity
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides ten thousand per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
• Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!