Fetch Rewards is hiring a

Senior Director, Industry, Mid-Market

Remote

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

The Role:

  • The Senior Director, Industry, Mid-Market will report directly to the General Manager and will be responsible for achieving quota by nurturing existing relationships and initiating new relationships among partners in their industry. They will be responsible for managing a team of sales professionals and account managers who are jointly responsible for achieving quota.
  • This position will be remote flexible. 

Scope of Responsibilities:

  • Manages the identification, creation, and management of key account/business relationships with select partners and prospective partners to offer and/or develop solutions, which may include complementary products/services to produce revenue-generating opportunities for the company. 
  • Oversee industry sales revenue and progress to quota while providing accurate assessment of progress to Fetch leadership.
  • Manage those in Partner and Account track. Guide teams and hold them accountable for progress to quota and other pillars of success in sales. 
  • Make personnel/headcount decisions (including hiring, termination, and PIPs) quickly and decisively, taking into account feedback of direct manager, team members, partners, and cross-functional internal partners.
  • Serve as a player/coach, leading by example through the successful acquisition of Mid-Market clients and management of those relationships. You demonstrate a strong understanding of motivations of key partner contacts, including budget allocation and process.
  • Provide tailored coaching, guidance, and feedback to partner professionals in sales functions and account professionals in account-management functions.  
  • Direct sales professionals to work efficiently to expand influence across targeted accounts.
  • Works collaboratively with senior members of cross functional teams including legal, finance, and marketing to drive positive risk/relationship management for accounts within the industry.

We know we’re both succeeding when:

  • Partner and Account Managers who report into you are meeting or exceeding their key performance indicators and revenue targets. 
  • You have proven success leading multiple sales teams and accounts. You exceed expectations regarding sales quotas and engaging your teams!
  • Managerial and leadership skills - constantly monitoring goals and achievements, making adjustments when needed. Team always understands what is expected of them. 
  • Lead by example - you own Fetch’s core values and drive your team towards the company vision. You embody a strong work ethic and operational rigor in processes. 
  • You’re an expert within the Mid-Market space, and understand key partners, partner competitors, along with developments/trends in the industry and adjacent industries. 

The ideal candidate:

  • Minimum of 8 years of directly relevant experience, minimum 2 years experience managing teams.
  • Relevant experience within the Mid-Market industry, including previous work experience, a strong network within the industry, or established connections.
  • Proficiency with Salesforce and Excel.

Compensation: 

  • At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The on-target earnings range for this position is $310,000- $390,000 (This does not include accelerators or sales plan incentive funds, which employees may also be eligible for). We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through: 

  • Equity
  • 401k Match: Dollar-for-dollar match up to 4%.
  • Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
  • Continuing Education: Fetch provides ten thousand per year in education reimbursement.
  • Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
  • Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
  • Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule. 
  • Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
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