Senior Director, Data Insights & Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What's it all about?

As a Senior Director of Data Solutions, you will play a pivotal role in the design, development and implementation of advanced data capabilities for Client services in partnership with Data and AI product leaders. You are responsible for creating and driving the data solutions roadmap, which encompasses complex AI and machine learning initiatives alongside traditional analytics capabilities. You will oversee the entire creative lifecycle, ensuring that our data solutions not only meet but exceeds the evolving needs of the business. Your strong analytic and leadership skills, contextual business sense and a creative flair to solve complex data challenges for client services.

What we expect day to day:

• Create strategy and roadmap for AI/ML feature development, data capabilities, and internal data products and innovations supporting the operations of Commercial and Money Movement & Global Client Services
• Lead the design and delivery of large-scale data solutions, including AI solutions, Machine Learning algorithms, and traditional data analytics capabilities, through the entire creative cycle: ideation, specification, development, internal approvals, release, analysis, and iteration
• Provide structure for projects and deliverables utilizing Agile methodology
• Collaborate with a wide range of data scientists, data engineers, AI/Ml engineers, and business leaders to create robust, scalable solutions
• Lead regular business reviews to report on progress and critical milestones
• Serve as a domain expert, providing mentorship which helps team members grow their skills and careers in data
• Ensure seamless integration between Visa's enterprise-wide capabilities and Client Services' last-mile BI solutions by acting as a Data Steward and liaison to the Global Data Office
• Be a thought leader who grows the data culture of Visa's Client Services function
• Serve as a strategic advisor to organizational leadership and peers - inclusive of global and regional Client Services - to mature our analytic capabilities and delivery effectiveness.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Visa or Payments industry product experience. Leader who can innovate future data capabilities.
• Experience in building scalable enterprise Data and AI solutions
• Experience in manipulating data from a variety of sources - big data experience (Hadoop, Hive, Spark), data visualization experience (Tableau, PowerBI) and/or SQL
• Strategic and analytic skills with the capability to clearly communicate vision and strategy to executive leadership
• Ability to explain complex business and technical concepts to a broad audience in an approachable way.
• Be a transformative leader - inspire others to a new level of excellence, both in and outside of your organization, at all levels of seniority
• Demonstrated the aptitude to think creatively and identify new ways to innovate and differentiate with evidence of tangible business results
• Strong collaboration and influence skills to effectively collaborate with cross-functional leadership to drive operations strategy

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 154,500.00 to 241,450.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.