Senior Digital Designer

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Senior Digital Designer will play an active and integral role in Auctane's eCommerce growth strategy as the conduit between Creative and Dev within the Marketing organization. Working in partnership with copywriters, other designers, front-end developers, and project owners, this role will be responsible for developing strategy and design for all of Auctane's products on the web and email.

This position is hybrid (3 days per week in office) and is located in Austin, Texas. 

Travel Requirements:              

• Less than 5%

About the team

Work with a fast-paced team of senior creatives and copywriters making great things happen. Projects range from print, event, video, digital, web, and more. We encourage and foster a collaborative environment supporting internal clients across Auctane’s global enterprise.

What will you be doing?

• Create and maintain design standards of excellence for all digital marketing assets, sites, and email, across all Auctane products
• Act as expert and point of contact for web strategy and functional execution
• Manage, maintain, and evolve web and email design processes, tools and resources
• Support the dev team where necessary to ensure consistency and accuracy
• Execute web projects with a focus on best practices and brand standards
• Analyze and consult on all web and email projects to ensure all requirements and considerations are met
• Maintain usability and accessibility standards
• Promote and guide stakeholders through a user-centered design approach
• Consult and collaborate on testing opportunities
• Execute a wide array of digital and visual design deliverables

What are we looking for?

• 7+ years of web & digital design
• BA Degree in web/graphic design
• Online portfolio required 
• Experience designing, implementing, and launching large corporate sites and integrated marketing campaign experiences 
• Extensive experience working with modern web tools, applications, and platforms (Figma, Adobe CC, etc)
• Expert knowledge of Figma and workflow standards

What will make you stand out?

• Master-level experience with Figma and other digital design software
• Motion design
• A strong creative thinker and design eye
• A team player and ability to be a creative ambassador across the enterprise
• B2C, B2B, SaaS experience
• Mobile-first design approach but proficient and experienced designing across all form factors
• Ability to produce motion studies, prototypes, micro-interactions and transitions 
• You’re a master of your craft, user experience matters from first load to bottom of the page, brand, type, image, motion, and accessibility matter; all of your work “works as good as it looks”
• You test and learn, all the time. Experimentation is second nature.

The Tech

• Figma, Adobe XD, others
• Ditto Words
• JIRA
• Prototyping tools, you pick
• Usertesting.com or comparable testing environments 
• HTML, CSS, JavaScript
• React Component and UI a plus
• WordPress template familiarity and Gutenberg a plus

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🚗Free garage parking directly across from the office building.
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• 💪🏽We offer a gym discount program to help you stay fit and healthy!
• 🧘🏻‍♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
• 💰401k employer matching program – because your future deserves a friendly boost!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🐶We’ve got your furry friend covered with pet insurance discounts.
• 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
• 💆🏻‍♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
• 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• 🚶🏽‍♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• 💲Health savings account employer contribution for HSA medical plan enrollees.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.