What you’ll do at Jamf:

At Jamf, we strive to empower teams to take ownership of their tools, processes, and workflows, ensuring everyone can deliver their best work. We are looking for a dedicated Senior DevOps Engineer to support and guide teams while driving system reliability and observability improvements. 

As part of our Brno teams, you could work in a hybrid mode, collaborating both remotely and in the office, as you want. Your work will focus on creating a collaborative environment where teams are empowered, while you act as a connector between internal teams and external tools or platforms. 

This role is offered as a hybrid. We are only able to accept applications for those based in the Czech Republic and have sponsorship to live and work in the Czech Republic. #LI-Hybrid    

What you can expect to do in this role: 

Team Enablement and Support 

• Act as a mentor and guide, empowering the team to adopt and effectively use existing tools and processes. Focus on building their autonomy in areas such as CI/CD, observability, and Kubernetes workflows, reducing reliance on your role over time. 

Facilitating SLOs and SLIs 

• Collaborate with the team to define and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs), ensuring alignment with system and business requirements. 

• Provide guidance and expertise to help the team measure, track, and improve system reliability, while making the process an integral part of the team's operations. 

System and Architecture Understanding 

• Support the team in understanding system architecture and communication patterns, enabling better decision-making in design and implementation. 

• Act as a link between the internal teams and external platforms, such as Tyk, Keycloak, and Pulsar, ensuring seamless integration and effective issue resolution. 

Observability and Monitoring 

• Assist the team in leveraging the observability stack (e.g., Grafana, CloudZero) to gather actionable insights and improve system performance. 

• Collaborate to enhance monitoring workflows and establish comprehensive metrics coverage that the team can independently maintain. 

Cross-Functional Collaboration 

• Foster a collaborative culture by working closely with development and operations teams to align tools and processes with business goals. 

• Provide recommendations and insights for teams using AWS, Kubernetes, and related infrastructure, ensuring a shared understanding of best practices. 

What we are looking for: 

Core Experience 

• Minimum 4 years of hands-on experience with Continuous Integration and Deployment (CI/CD) tools and techniques, such as Jenkins, Argo CD, Argo Workflows, or GitHub Actions. (Required) 

• Minimum 4 years of experience with Containerization concepts and Kubernetes. (Required) 

• Minimum 4 years of experience in building and maintaining cloud-native services on platforms like Amazon Web Services (AWS) or Azure. 

• Ability to work on on-call duty. 

Infrastructure Management 

• Minimum 2 years of experience with Infrastructure as Code tools, such as Terraform or CloudFormation. 

• Minimum 2 years of experience with Source Control Management tools, such as Git or Subversion. (Required) 

Programming & Automation 

• Minimum 2 years of experience in a current programming language, such as Python or Golang. (Required) 

Monitoring, Logging, and SRE Practices (Required) 

• Experience working with monitoring and logging tools.  

• Improving monitoring and alerting workflows. 

• Proven experience in defining and implementing Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to enhance system reliability and performance. 

• Demonstrated ability to collaborate with cross-functional teams to optimize monitoring, logging, and alerting processes for improved system insights and response times. 

Additional Skills & Experience (Preferred) 

• Familiarity with issue tracking software, such as JIRA. 

• Understanding of software development life cycle (SDLC) and experience developing enterprise-grade software. 

• Knowledge of enterprise security and hardening best practices. 

• Hands-on experience with databases, such as MySQL or DynamoDB. 

• Experience deploying and managing tools such as Tyk, Keycloak, or Pulsar. 

#li-hybrid 

Why Jamf? 

• We are progressive but laid back. You are free to be a yourself and work how you work best. Here, you manage your own day and your own work style.  

• Named a 2023 Best Workplaces for Women™ by Great Place to Work and Fortune Magazine. 

• Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine. 

• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect. 

• We offer flexible work-life in a choice-based office model and new hires receive a home office bonus to better their work space.  

• Benefits are a critical part of the “whole employee experience”. Our benefits package includes 30 days of paid time off, 3 paid days to volunteer, Benefit Plus cafeteria, Multisport Card, and more. 

• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering