Critical Mass is hiring a

Senior Designer

San José, Costa Rica

The Senior Designer is a master of her/his design craft, and is responsible for the execution of complex visual design deliverables and under the Design Lead supervision, leads the successful implementation of design solutions for marketing/communication campaigns and digital experiences that benefit people and clients. By creating design deliverables and solutions that align strategic direction and user needs, providing support and guidance to other team members, having passion for design and keeping high standards, the Senior Designer plays a key role on project success, client satisfaction and strengthening our creative culture.


You will:

  • Designs solutions that meet or exceed strategic objectives in a highly collaborative environment.
  • Creates storyboards, mood-boards, initial visual concepts, design layouts, functional design solutions, site grids and UI demos to lead design project development.
  • Leads visual design projects with Design Lead supervision in the following areas: Marketing Campaign, Social Media, Motion and Illustration.
  • Understands, analyses, and responds to client briefs and requests.
  • Works closely with development teams to ensure that design specifications are implemented.
  • Provides reliable quality assurance on all creative deliverables. Anticipates issues and flags situations that might impact quality or delivery success.
  • Actively participates in calls and client meetings, handles IM and e-mail communication. Presents work during client presentations.
  • Actively participates in strategic brainstorming, design thinking and collaboration sessions, and creative brief development.
  • Thinks creatively and justifies concepts to clients and team members.
  • Understands and applies the design thinking cycle to projects when is appropriate.
  • Balances strategic development with client objectives.

  • Builds and maintains a rapport with department team members, project managers and other disciplines key team members.
  • Stays up to date with recent design trends and new technologies.
  • Drives design inspiration and learning among team members.

You have: 

  • 4+ yrs. experience in advertising agencies, digital agencies, design agencies, and/or startups.
  • English Proficiency (B2+/C1 reading, writing, and conversation).
  • Strong design portfolio including pieces for international clients.
  • Experience in at least 3 of these areas: Print, Marketing Campaign, Social Media, Motion and Illustration, Digital, Emails.
  • Solid understanding of interactivity and animation principles and best practices.
  • Solid understanding of visual design principles, trends, systems, and systems.
  • Solid understanding of UX principles, trends and theory.
  • Understanding of digital marketing, online advertising and business strategy concepts.
  • Experience creating user interfaces for digital products.
  • Extensive knowledge of Photoshop, Illustrator, InDesign, and Figma.
  • Solid knowledge of Keynote, PowerPoint, After Effects.
  • Knowledge of Adobe Animate, HTML5 animation, Zeplin, Abstract, Principle.
  • Knowledge of productivity tools: MS Office (Word, Excel, Outlook), remote collaboration tools (Slack, Zoom, Drive, Box, Paper, Evernote) and workflow management tools (Jira, Trello, Asana, Basecamp).
  • Knowledge of design systems frameworks such as Atomic design, Material Design and Human Interface Guidelines.
  • Understanding of CMS and frameworks such as: Bootstrap, Foundation, Umbraco, Wordpress, AEM or any others.
  • Comfortable on the iOS environment.
  • Emailify is a plus. 

What We Offer

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • End-of-year closure days (not deducted from vacation balance)
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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