Senior Data Specialist Manager

Join our dynamic Data Operations Team at Definitive Healthcare as a Senior Data Specialist Manager. In this leadership role, you will be responsible for overseeing the quality and accuracy of our proprietary data through innovative research and strategic data collection initiatives. This role is vital to our Atlas Reference and Affiliation Data Asset, a key feature of our View product. As part of the Product Organization, you will lead efforts to enhance the completeness of our firmographic data and drive continuous improvement across our team.

The ideal candidate will be a hands-on leader with strong data management experience, proven team leadership skills, and a focus on operational excellence.

What You’ll Do:

• Leadership & Team Management:
  • Lead, mentor, and develop a team of Data Specialists responsible for company data and affiliations, including 1 Senior Data Specialists and 3 Team Leads.
  • Oversee day-to-day operations, ensuring that team members meet their productivity and quality targets.
  • Become an authority on Definitive Healthcare’s data guidelines, ensuring best practices in data collection and quality assurance.
  • Foster a culture of accountability, continuous improvement, and collaboration
  • Partner with Product Management, Data Engineering, and Data Science to align team efforts with broader company objectives.
• Performance Management
  • Ensure our data meets rigorous quality standards for completeness, accuracy, and timeliness.
  • Regularly monitor and assess the performance of individual team members and the overall team using KPIs.
  • Identify underperforming areas and implement action plans to improve productivity and quality metrics.
  • Work closely with Quality Analysts to review audit results, identify recurring issues, and develop training or process adjustments to prevent future errors.
  • Create and manage project timeliness to ensure successful execution of team initiatives
• Training & Development:
  • Help develop ongoing training programs to keep the team updated on best practices for company data processing and quality control.
  • Ensure clear communication and understanding of individual KPIs, offering coaching and feedback as needed
  • Identify high performers, mentor them for future responsibilities as they grow within the team
• Strategic Contribution
  • Partner with leadership on strategic initiatives that impact primary research data initiatives
  • Identify opportunities to leverage Generative AI and Data Science to enhance the speed, accuracy, and scale of data collection processes
  • Establish team goals and company standards for Firmographic and Technographic data
  • Help evaluate potential third-party data acquisitions for quality and completeness
  • Collaborate with Customer Success and Commercial teams to identify key trends from customer feedback.

What You’ll Bring:

• At least 7 years of professional experience in Data Management, including 3+ years in a leadership role (Manager, Team Lead, or similar).
• Proven experience with data validation and complex data structures, preferably within the healthcare industry.
• Experience with working with distributed teams, both domestic and international
• Strong leadership and people management skills with the ability to motivate and develop teams.
• Excellent communication and collaboration skills, with the ability to engage with stakeholders at all levels across departments.
• A passion for driving change, improving processes, and enhancing data quality.
• Strong analytical skills, with the ability to interpret data and make decisions to optimize operations.
• Proven track record of driving productivity and quality improvements in a data-focused team.
• Intermediate proficiency in SQL. Familiarity with Generative AI, Data Science, or Python is a plus.
• A hands-on, proactive approach with a “roll up your sleeves” attitude.
• Create and manage project timelines to ensure successful execution of team initiatives.