Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Duties and Responsibilities:

Data Collection and Analysis

• Collect and interpret data from various sources, ensuring both accuracy and relevance. Work closely with Global and Regional Sales Operations teams to gather the necessary data.
• Perform in-depth analyses to uncover trends, patterns, and insights that inform key business decisions.

Dashboard and Report Development

• Design, create, and manage interactive dashboards and reports using Salesforce, Salesforce Analytics Studio (CRMA), Tableau, and Google Sheets. Ensure that visualizations are user-friendly, accessible, and actionable for different business stakeholders.
• Collaborate with the Global Sales Operations Manager to understand specific data needs and develop tailored visualizations that meet these requirements. Ensure that these reports and dashboards align with organizational objectives and support strategic decision-making.

Data Quality and Integrity

• Maintain data accuracy and proper structure for effective visualization.
• Examine data for errors, inconsistencies, or missing information using standard business reports and dashboards for validation.
• Apply data validation techniques and collaborate with data engineers or IT teams when necessary.

Skills and Qualifications:

• Analytical thinker with a strategic approach.
• Highly detail-oriented with a focus on accuracy in analysis.
• Strong problem-solving and decision-making skills.
• Effective collaborator with team leads and managers.
• Proactive and adaptable in a dynamic, fast-paced environment.
• Action-oriented with the flexibility to adapt to change.
• 3-5 years of experience in a BPO setting.
• Proficient in data analysis tools and software such as Excel, Tableau, and Salesforce.
• Expert-level SQL skills: proficient in querying Snowflake databases, extracting data, and understanding data governance and security.

Work Setup:
For confirmation with the Client

Work Schedule:
For confirmation with the Client

Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave

Onsite/Hybrid employee additional benefits:
Travel Subsidy Allowance
Free staff house accommodation (for those within a certain distance)
Free Shuttle service
Free Lunch
Free Uniform
Perfect attendance bonus

Additional benefits/perks to all employees
Onboarding training
Performance-based salary increase
Discretionary incentives based on client or individual performance
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

https://rb.gy/u35c6

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together!

Check our website to see more:
https://thebackroomop.com/ And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm

Get the word out!

By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.