Senior Data Analyst

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. 

We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. 

What’s it like to work at Index? 

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords. 

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. 

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level. 

Are you ready to join the programmatic evolution? 

We are looking for a Senior Data Analyst to join our Exchange Monitoring team. In this role, you will help support our technical and account management teams, ensuring all parties receive relevant data-driven analytics and insights to assist with urgent and critical issues. This role will work alongside our Central Operations, Solutions Consulting, and both Demand and Supply-side account management teams to help build automated solutions to detect anomalies and investigate performance and technical-related account issues.

What We’re Looking For:

• Critical thinker: Logical and concise with a strong sense of urgency, understanding how specific auction mechanics may impact the health of the exchange.
• Problem solver: Experience working with teams and collaborating across groups to achieve desired results.
• Independent: Comfort with ambiguity and self-starter with an aptitude for defining new processes. Resourceful.
• Passionate: You are curious and love experimenting with different approaches to find the most efficient solution to a problem.
• Storyteller: You can find and tell a story when looking at numbers and graphs.
• Experienced: Minimum 1-2 years working experience; 0-1 years in programmatic advertising preferred.

 Here’s What You’ll be Doing:

• Support Central Operations, Solutions Consulting, and both Demand and Supply-side account management teams to help build automated solutions to detect anomalies and investigate performance and technical-related account issues.
• Analyze data points across large data sets, (billions of rows), drawing logical conclusions around the impact of supply-side and demand-side auction mechanics in relation to exchange health issues.
• Maintain automated exchange health monitoring processes and pipelines.
• Assist various internal teams with identifying key metrics and develop relevant tools to help with their tracking.
• Acquire, filter, clean, and transform data.
• Analyze, explore, and interpret data using statistical techniques.
• Design and build dashboards to quantify and monitor exchange health and technical issues.
• Investigate ideas and develop hypothesis testing frameworks.
• Produce data-driven case studies as required.
• Provide comprehensive summaries on analysis, releases, and outcomes to key stakeholders.

Here's What You Need:

• You may or may not tick off every box, and that’s ok. Each person brings a different background and different skillset. If you think you are a good match for what we are looking for, tell us why!
• Bachelor’s degree in Business, Economics or a similar quantitative discipline.
• Advanced knowledge of Microsoft Office (Excel, PowerPoint).
• Knowledge of SQL for querying databases.
• Knowledge of Python/R for functions like data collection, analysis, visualization and automation.
• Experience with BI tools such as Grafana, Redash and Looker considered an asset.
• Ability to break down complicated topics into simple concepts.
• Strong analytical mind and a keen interest in conducting research, interpreting data and translating to insights for various audiences.
• Ability to build consensus and relationships among partners and team members.
• Strong ability to organize effectively, solve problems, make confident conclusions quickly, thoughtfully, and communicate clearly.
• Knowledge of digital advertising industry, participants, technologies, and advertising ecosystems considered an asset.

The base salary for this role is USD $90,000 to $120,000. The total compensation package may vary depending on job related knowledge, skills and experience. ​​

Why You’ll Love Working Here:

• Comprehensive health, dental, and vision plans for you and your dependents  
• Paid time off, health days, and personal obligation days plus flexible work schedules  
• Competitive retirement matching plans  
• Equity packages  
• Generous parental leave available to birthing, non-birthing, and adoptive parents  
• Annual well-being allowance plus fitness discounts and group wellness activities    
• Commuter benefits and discounts, where available  
• Employee assistance program  
• Mental health first aid program that provides an in-the-moment point of contact and reassurance  
• One day of volunteer time off per year and a donation-matching program  
• Bi-weekly town halls and regular community-led team events  
• Multiple resources and programming to support continuous learning
• A workplace that supports a diverse, equitable, and inclusive environment – learn more here 

Notification

Index Exchange is aware that there have been recent scams directed toward candidates regarding job interviews and offers.

Please be vigilant and do not accept interview requests, job offers, or other hiring-related documents from anyone other than our dedicated recruitment team, from the domain of @indexexchange.com. Our interview process consists of several steps, including phone screens and video interviews. We do not conduct interviews via an email questionnaire or request money at any point in the process.

We remain dedicated to resolving this matter and we appreciate your support.

Equal employment opportunity

At Index Exchange, we believe that successful products are built by teams just as diverse as the audience who uses them. As such, we are committed to equal employment opportunities. We celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Additionally, we realize that diversity is deeper than any status or classification—diversity is the human experience. For those who show grit, passion, and humility—Index will welcome you.

Accessibility for applicants with disabilities

Index Exchange welcomes and encourages individuals with disabilities to apply to work with us. 

If you require an accommodation, please share the details of your request and any information how we can assist you with the hiring recruiter when they contact you. Index Exchange will make reasonable efforts to ensure accommodation requests are met throughout the recruitment process.

Index Everywhere, Index Anywhere

Our corporate headquarters are in Toronto, with major offices in New York, Montreal, Kitchener, London, San Francisco, and many other global cities. As a major global advertising exchange, we are committed to operating as a tightly knit global team and embracing and empowering talent wherever our colleagues may be. 

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