OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
THE IDEAL CANDIDATE
The ideal candidate for the Senior Customs Associate position at Quince is an experienced professional with a deep understanding of transactional customs brokerage, specifically with respect to e-Commerce and de minimis shipments, U.S. Customs and PGA regulations, and customs brokerage operations. This individual should be detail-oriented and data-driven, and able to strike the right balance between speed and compliance.
Responsibilities
- Ensure timely transmission of AMS/ACAS and ISF data and customs entries, and resolution of exceptions
- Ensure timely approval of daily statements to CBP
- Coordinate with internal teams and external supply chain partners to ensure timely clearance of goods
- Support internal auditing
DESIRED SKILLS:
- Holds a valid U.S. Customs Broker License with a proven track record of at least 5 years in customs brokerage operations.
- Experience working with e-Commerce and de minimis shipments, filing AMS/ACAS, T86, and manifest clearances, as well as filing PGA declarations.
- Experience classifying goods, especially footwear and apparel, making PGA determinations, AD/CVD determinations, and ensuring compliance with U.S. Customs and PGA regulations.
- Strong analytical skills, experience compiling and reporting on daily/weekly/monthly metrics, and experience using metrics and data to drive performance and outcomes.
- Strong problem-solving capabilities and demonstrated success in optimizing operational processes.
- Excellent communication skills, both written and verbal, to effectively communicate with customers, customs authorities, and internal teams.
- Ability to provide clear guidance and advice on import/export regulations and trade compliance recommendations.
- Experience operating successfully as both an independent contributor and team lead.
- Embraces technology and continuously finds ways to integrate technology into operational workflows in order to increase productivity and improve compliance.
