Join SADA as a Senior Customer Engineer!
Your Mission
As a Pre-Sales Customer Engineer at SADA, with a specialization in Data, you will work collaboratively with other architects and engineers to design, prototype, and inspire customers into Google Cloud services and properties. You will partner directly with sales teams, Google, and customers to qualify potential engagements, craft robust proposals, and deliver contracts on which engineering teams can successfully execute. You are hands-on, able to conduct experiments, and build functioning prototypes that prove out ideas and build confidence in the solutions you advocate.
You will direct early-stage opportunity / technical objectives calls and requests, as well as be a focused resource through the entire customer lifecycle.
SADA is a professional services-focused company and you will have the opportunity to support customers spanning every industry – including gaming, logistics, financial, retail and SaaS – each with different use cases and objectives. You will obtain a refreshing and fulfilling breadth of skills and experience.
Pathway to Success
#BeAChangeAgent: You think out in front of our delivery organization, meeting with the spectrum of internal stakeholders and both small and large customers that need support via our Professional Services. You will have your finger on the pulse of their technical needs and take pride in helping them solve their real-world problems with Google Cloud.
You focus on doing what is best for the customer. You consult and guide – in a prescriptive manner.
Expectations
Required Travel - Expect up to 20% travel to customer sites, conferences, and other related events.
Customer Facing - You will interact with customers on a regular basis, often daily, other times weekly/bi-weekly. Common touch points occur when qualifying potential opportunities, throughout the sales motions, and periodically through the lifecycle of a customer account. You can expect to interact with a range of customer stakeholders, including engineers, technical project managers, and executives.
Onboarding/Training - The first several weeks of onboarding are dedicated to learning and will encompass learning materials/assignments and compliance training, as well as meetings with relevant individuals. Details of the timeline are shared closer to the start date.
Job Requirements
Preferred Credentials:
Preferred Qualifications:
About SADA An Insight company
Values: SADA stands for inclusion, fairness, and doing the right thing. From our very beginning, we’ve championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers. We’re proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Our five core values are the foundation of everything we do:
Work with the Best: SADA has been the largest Google Cloud partner in North America since 2016 and, for the seventh year in a row, has been named a Google Global Partner of the Year . This year, SADA was named a Google Cloud Global Partner of the year 2024. SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group and Inc. Magazine, and was recognized as a Niche Player in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services.
Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation, performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.
Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10+ years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads, and 30M+ users migrated to the cloud.
To request reasonable accommodation to participate in the job application or interview process, contact [email protected]. SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.