Your team
PrettyLittleThing has an exciting new vacancy for a Senior CRM Executive to join the digital marketing team. This role will support the CRM team across BAU, strategy and campaign marketing.
What you'll be doing
- Line management of sub-teams of the market in which you are responsible for, reporting into the Manager / Assistant Manager.
- Ability to prioritise tasks and delegate well within the sub-team, making sure you are clear and realistic with your expectations.
- Driving the markets across all channels of which you are responsible for – looking past current ways of working and highlighting opportunities by market and audience with a focus on BAU.
- Plan and support high level customer communication strategy, across all territories and all channels for BAU comms and ensure these are delivered in an accurate and timely manner.
- Support end-to-end delivery across CRM campaigns, including planning, briefing, implementation, and post campaign analysis.
- Supporting the Manager / Assistant Manager in implementing MVT throughout both BAU and behavioural flows.
- Support the Manager / Assistant Manager in the updating and constant optimisation of behavioural flows of the markets which you are responsible for.
Working with us
To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.
More about you
- Experience in a similar role, working as a (Senior) CRM Executive.
- Experience working with Bloomreach or similar.
- Excellent commercial understanding.
- A passion for data and analytics to proactively identify insights and an ability to effectively communicate these insights.
- Up to date knowledge of trends in CRM techniques.
- Have an interest in retail / online marketing.
- Have a keen eye for detail.
- Demonstrable customer-centric thinking.
- Self-motivated and enthusiastic approach to work.
- Ambitious, driven individual who excels in challenging environments.
- Team player, able to work with multiple business functions to achieve objectives.
- Ability to work to tight deadlines
- Experience working on retail brands, preferably within the fashion sector (desired)
Why join us
We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.
- You’ll get the opportunity to take part in our various share schemes
- Core hours enable you to flex your working times around your needs on an ad hoc basis
- Benefits that support your health and wellbeing
- There’s up to 40% discount off our all of our brands
- Our social calendar? Next level
- With HQs in Manchester and London and offices across the globe (some are dog friendly!), we offer a buzzing atmosphere and the boohoo family culture wherever you work
https://careers.boohoogroup.com/
#LI-ZB1 #marketing #strategy #creative #LI-HYBRID
