Who We Are
TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.
We believe that what MAL creates belongs to everyone; and everyone belongs at MAL. We think creativity lives in open, safe and brave spaces, where diverse perspectives can come together, free of prejudice and discrimination. We strive to be a partnership of equals. Everyone has a role to play here, and we invite you to bring your fully authentic and crazy selves to this space. Together, we’ll do the best work we’ve ever done.
We’re headquartered in Los Angeles, California, with 5 further international hubs and over 800 people making great work for Apple in 26 markets around the globe.
Role
As a Senior Creative Project Manager at Media Arts Lab, your focus is to support the immensely talented people within our creative department in India to deliver world-class, iconic, culture-defining work.
You will own the resourcing across the creative team and we will look to you to evaluate the limits of our creative talents’ capacities, and to navigate each scenario — strategically, and compassionately — keeping in mind the best interests of both agency and employee.
You are a key player in making sure that the agency delivers high-calibre work, while ensuring that our talent feels supported, seen, and nourished creatively.
The Senior Creative Project Manager will be responsible for intimately knowing the work, managing projects from briefing to delivery taking into account the capabilities and aptitudes of our talent, ultimately ensuring projects are delivered on time and within budget.
You will report to the Executive Creative Director of our India office. In your work together, you will progressively look at our talent and our resourcing processes and propose, initiate and execute improvements to meet changing business demands, and to keep our creative output, fresh and award winning.
Responsibilities:
- Managing the day-to-day of projects, from briefing to delivery, ensuring these are adequately staffed and progress along according to specific timelines.
- Partner closely with the account teams to keep a day-to-day, running knowledge of all ongoing and upcoming briefs, and associated timelines.
- Manage and monitor timelines and deadlines, set realistic client expectations; proactively chase and interrogate delays.
- Ensure schedules and roadmaps are communicated and shared with all internal stakeholders.
- Facilitating and scheduling creative reviews and project meetings within the India team, as well as across the regional and global hubs as needed.
- Manage all day-to-day creative personnel needs and vacations, working across various functions, such as HR, IT and Operations.
- Own and manage the full creative department-vacation calendar. Proactively raise — and resolve — conflicts.
- Partner with creative leadership to manage all resourcing.
- Maintain a running knowledge of how all creative talent are doing — through constant contact and connection, regularly touching base with people and teams, and building honest, authentic relationships.
- Work to understand the larger, creative-department structure, and staffing priorities (or gaps), including flex staffing.
- Own creative-freelance needs across the India team, fostering two-way communication with the APAC recruitment team to ensure accurate recruitment briefs, and sourcing of the right talent.
- Responsible for raising any talent issues to work through, resolve, and plan for.
- Advise on skill-set gaps or staffing needs in a timely manner.
- Quickly and effectively communicate changing priorities to all stakeholders.
- Organize and facilitate weekly status meetings.
- Build and execute onboarding rollouts. Act as the central point of contact to ensure each person’s success from their first day forward.
- Work closely with the ECD to propose, plan, and execute monthly, and seasonal department gatherings and meetings, and other initiatives that inspire and help to connect the department.
- Proactively identify areas for improvement and efficiencies in our processes; suggest / implement solutions
Who will thrive in this role?
- At least five years experience working in creative resourcing, preferably in an agency setting.
- Viewed as a trusted advisor, with a successful track record of building and maintaining strong relationships at all levels.
- Strong understanding of creative skill sets, nuances in roles, and capabilities — across film, digital, social, and design.
- Detail oriented, and organized. Ability to prioritize and multitask.
- Hungry — with a strong work ethic, and great follow-through.
- Proactive communicator — comfortable holding firm lines when needed, but always looking for ways to adapt and to provide solutions.
- Understanding of (and comfort with) financial fundamentals.
