CMI Media Group is hiring a

Senior Coordinator, People Experience

Philadelphia, United States
We're searching for a Senior Coordinator, People Experience with a passion for building a workplace where everyone feels valued and inspired. If you're a master of organization, a whiz with HR systems, and a true people person, this could be your dream role! Get ready to dive into exciting projects, ensure everything runs smoothly behind the scenes, and make a real difference in the lives of your colleagues.
 
Responsibilities:
Employee Experience:
  • Manage onboarding and offboarding processes, ensuring a smooth and positive experience.
  • Develop and implement employee engagement initiatives.
  • Coordinate and execute employee recognition programs.
  • Assist in coordinating and facilitating organizational training and development efforts.
  • Act as a liaison to employees in matters of policy or procedures.
HR Operations & Administration:
  • Manage a wide range of HR programs, including new hire processes, compensation, and performance management communications.
  • Maintain accurate personnel records and reports, ensuring compliance with federal and state regulations.
  • Process personnel and employment status changes, meeting deadlines for payroll, benefits, and other programs.
  • Manage job description files, assist in creating and updating descriptions.
  • Create and post job openings internally and externally.
  • Participate in interviews for administrative employees.
  • Assist in the exit interview process.
  • Manage the purchase order process and documentation for HR.
  • Participate in the annual budgeting process.
HR Systems & Technology:
  • Serve as a subject matter expert for HR systems, including the HRIS, performance management system, and applicant tracking system.
  • Troubleshoot system issues, develop processes to reduce repeat issues, and provide support on HR technology projects.
  • Conduct monthly reporting on HR metrics (e.g., new hires, departures).
  • Maintain supporting documentation to ensure data integrity within HR systems.
Compliance & Continuous Improvement:
  • Stay informed about HR and employment laws (EEOC, ADA, FMLA, etc.) to maintain accurate records and recommend process changes.
  • Support and maintain an understanding of company ethical and behavioral programs, ensuring employee training completion tracking.
  • Manage workload and assignments, audit processes, identify and correct errors.
  • Proactively identify process improvements and escalate issues to the Manager, People Operations.
Requirements:
  • 2-3 years of experience in People Operations or a related HR role.
  • Knowledge of labor laws (e.g., FLSA) and other relevant federal regulations.
  • Solid understanding of HR principles, practices, and procedures.
  • Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
  • Strong time and productivity management skills, with the ability to prioritize assignments, manage multiple projects, and meet deadlines.
  • Data-driven and detail-oriented, with a commitment to accuracy.
  • Proactive and resourceful, with a demonstrated ability to take initiative, solve problems, and lead projects from start to finish.
  • Collaborative team player who takes direction well and communicates effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Continuous improvement mindset, always seeking ways to enhance processes.
  • Ability to exercise confidentiality, discretion, and sound judgment.
  • Bachelor's degree or equivalent experience preferred.
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