Senior Content Manager, Language Services

Reporting to the Director of Content, as a Senior Transcreation Content Manager, you will manage all language, transcreation and translation project planning and delivery, working collaboratively with your account management, planning, creative & production team colleagues, and our pool of freelance linguists and writers. You’ll own – and be accountable for – each transcreation project from the point of project setup, driving it through to successful execution, ensuring that we produce the highest quality of localised content, all on time and within budget.

Responsibilities:

• Work on copy origination projects, serving as primary contact between suppliers, our teams and end client with ultimate goal of ensuring customer satisfaction, and maintaining positive working relationships
• Inter-connected working with your own team members and with colleagues across the teams, assisting with any transcreation tasks, projects and contributing your knowledge of language
• Analyze client information and full campaign briefs, schedules and defining the transcreation / or localization approach
• Accountable for project status, ensuring transcreation quality and service always meet expectations. Quality Assurance of all projects delivered to client
• Identify new strategies and workflows for your account for continued improvement and reporting these to account or LS Lead as applicable
• Attend client and internal meetings to discuss projects briefs / requirements

• BA in Translation, Localization or similar language qualification or experience
• Spanish and English proficiency.
• 6+ years of proven experience in a transcreation project / account management role
• A deep understanding and enthusiasm for marketing transcreation and translation
• Understand and appreciation for communications, regarding media channels and the digital nature of modern media
• Strong written and spoken communication skills in English and the ability to identify details specific to you from general campaign briefs
• Can build relationships at all levels both within the business and with our clients
• High level of organization with brilliant multi-tasking skills
• Be a trusted colleague who inspires confidence in delivery of the project
• Good team player – collaborative but also a good self-starter
• Strong sense of responsibility and a commitment to delivering best practice and value

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.  

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary in addition to joining our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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