Job Summary
In your role as a Software Engineer within the Dispute Systems, you will join a global collective team responsible for the development and maintenance of Visa Resolve Online platform. This is a web-based application designed to assist Visa clients in managing their dispute and chargeback processes. Leveraging your Java expertise and familiarity with diverse technologies, you will be responsible for designing, developing, testing, and deploying code of exceptional quality, meeting rigorous business, security, and resiliency standards.
Collaboration is key, as you will engage with other teams, vendors, and stakeholders to guarantee seamless delivery and operation of the application. This position offers the unique opportunity to learn and apply emerging technologies and frameworks, such as AI and generative AI, to improve the application's functionality and performance.
Responsibilities
As part of a scrum team dedicated to the delivery of new and enhanced functionality you will:
Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
Design, develop, test, and maintain code for the Visa Resolve Online application.
Engage in effective communication and collaboration with team members, including vendor partner teams.
Participate in technological proof-of-concepts and embrace new technologies and frameworks.
Enhance coding guidelines and participate in code review processes to ensure quality and consistency.
Produce and maintain technical documentation to support development and operational initiatives.
Collaborate with Product Owners, DevOps, Security, Automation, and Level 3 development teams to ensure alignment across initiatives.
Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Basic Qualifications
8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Excellent communication skills, with a demonstrated ability to present complex concepts and articulate them succinctly.
- Strong organizational skills, complemented by exceptional analytical and problem-solving abilities, and proficient time management.
- Proficiency in Core Java and programming . Python would be a plus.
- Solid grasp of object-oriented principles.
- Practical experience with Java/J2EE enterprise applications, including the Spring framework, Struts, Angular, and Web services.
- Experience with relational databases and robust SQL development is essential . Familiarity with DB2 and MySQL is preferred.
- Demonstrated proficiency in cloud technologies, such as Docker, Kubernetes or OpenShift, and S3.
- Technical expertise in designing and developing with Enterprise Service Bus (ESB) platforms, such as IBM Integration Bus or Jboss Fuse.
- Experience with build tools, such as Gradle, and version control systems, such as Git.
- Familiarity with continuous integration tools, like Jenkins, and infrastructure automation platforms, such as Ansible or Chef.
- Technical expertise in using Industry Standard Business Rules Management Systems, such as Java Rules or Drools.
- A basic understanding of UNIX and shell scripting.
- Skills in AIML and generative AI are highly desirable
- Experience in the financial domain or payment industry would be a distinct advantage.
- Experience with No-SQL databases, like Cassandra, would be beneficial.
- Knowledge or work experience in Agile methodologies, like Scrum. Familiarity with the SAFe framework is an added plus.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
