Senior Compliance Advisory Manager

Job Title: Senior Compliance Advisory Manager  
Working Pattern: Monday to Friday, 36.25 hours per week 
Salary: competitive depending on experience (£60k-£85k) and up to 20% discretionary bonus and benefits 
Location: Flexible, hybrid work from any of our vibrant UK offices in London, Cardiff, or Blackpool.

About Tandem 

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.  

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends. 

Our Team 

This is a senior role within the team, leading the Compliance Advisory portfolio and supporting the Head of Compliance in creating and maintaining an environment in which senior management and the business are able to comply with UK regulatory requirements.  The overall Compliance team is split between advisory and monitoring and consist of team of 5 FTE.

The role holder will have demonstrable experience of compliance in a regulated environment advising senior stakeholders on the regulations, specifically in relation to mortgages and consumer credit, throughout the product/customer lifecycle. 

What you will be working on: 

• Deputising for the Head of Compliance as needed 
• Leading and oversighting the compliance advisory team  
• Developing a strong presence and partnership model across the bank.  
• Regulatory horizon scanning.  
• Providing advice on regulation/regulatory change to the business. 
• Supporting product & proposition governance across the proposition lifecycle.  
• Compliance sign-off of financial promotions, customer communications, and training materials. 
• Support the Head of Compliance with the Senior Managers and Certification Regime and supporting approved Senior Managers and accountable executives. 
• Engaging with the regulator as required by the Head of Compliance including co-ordinating responses to requests for information.   
• Support development of clear and robust policies and training.  
• Identifying, investigation and resolving compliance issues.  
• Collating and analysing relevant MI to identify compliance risks and trends. 
• Presenting and participating at forums/committees 

 What we're looking for: 

• Deep compliance and conduct experience gained (minimum 5 years) in retail Banking environment/consultancy or regulators.
• Ability to work well under pressure, at pace and prioritise work  
• Able to deliver individually but also a strong team player, leading 1 compliance advisory managers, in a team
• Demonstrable experience of advising senior stakeholders on FCA regulatory matters relating to and with excellent working knowledge of: Mortgages, Consumer Credit, Complaints, Senior Managers & Certification Regime, Systems & Controls and Consumer Duty  
• Strong focus on consumer outcomes 
• Excellent attention to detail  
• Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business 
• Ability to appropriately challenge information and get to the heart of a matter  
• Experience working at a digital bank would be an advantage   
• A related compliance qualification such as CeMAP, ICA diploma in Governance, Risk & Compliance or equivalents an advantage 

Rewards that reflect your value, what’s in it for you? 
 
At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:  

• 25 days annual leave plus 8 days Bank Holiday   
• 1 celebration day off for your birthday or additional religious calendar event   
• Buy or sell up to 5 days holiday a year 
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year 
• Electric Vehicle salary sacrifice scheme    
• Cycle to Work salary sacrifice scheme and a free helmet   
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) 
• Smart Tech scheme (buy goods with 0% interest) 
• 10% discount on solar panels 
• Tandem Hub for treats, cash back and discounts on UK retailers    
• 2 days per year paid volunteering    
• Free cereal, snacks and drinks in all offices 
• Quarterly team social budgets 

Our Green Deal: Your Impact Amplified 

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: 

• Volunteer 2 days a year for charity > receive an early Friday finish  
• Raise £200 per annum for charity > Tandem provide PR and marketing support  
• Have renewable energy at home > receive an additional 1 day annual leave  
• Drive an electric car > receive £500 towards a home charger  

Ready to make your mark?  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.  

Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. 
 
You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.