Senior Client Manager

About us

At Design Bridge and Partners we believe design is the most powerful means of driving positive change. Whatever the business. Whatever the challenge. Because design answers the big questions. Reshaping how organizations behave and how people experience the world. So we’re redefining what design is and what design can do for brands, businesses, people and planet. We are a revolutionary design partnership.

We see design as the thread that unifies brand across strategy, identity, experience, and guardianship. With 850 people in 12 countries, our clients include NASA Artemis, Unilever, Coca-Cola, Microsoft, Diageo, Mastercard, Intel, Mondelez, Tencent, HSBC, Colgate, Reckitt, Fortnum & Mason and the BBC.

About the role

We’re looking for an outstanding Senior Client Manager to join our team in Singapore who will champion our high standards and contribute to our famous work for famous brands. 

About you

You will be at the heart of the team, using your client management expertise gained from a brand design agency to lead project work and strengthen our client relationships. You'll also be responsible for developing and mentoring the junior members of your team, helping them to achieve their full potential. As you'll be immersed in the creative process at all times, the right person for this role will be a bit like us - with meticulous attention to detail, not afraid to take risks and has a true passion for brands, design, creativity and collaboration.  

• Reporting into your Business Director on a day-to-day basis whilst working with and supporting the wider team as required
• Organising and attending client meetings; creating and leading presentations with precision and confidence
• Being the key agency lead across a number of levels and brands, building trusted and collaborative partnerships with clients
• Managing difficult conversations and challenges with confidence and grace
• Being responsive to client needs and requests, identifying where opportunities lie to exceed expectations
• Negotiating fee and timing discussions with the support of senior team members
• Manage timely distribution of agendas, contact reports, status reports, timelines and other client facing documentation
• Developing and managing project timelines and detailed proposals, which are realistic and effectively meet our client’s needs
• Taking responsibility for the weekly management of billings, forecasting and client purchase orders
• Confidently presenting and discussing briefs, feedback, proposals and financials with a client team
• Strategically contributing to brief content, audits, presentations and pitches
• Managing the training and development of a Client Executive and Client Manager where required
• Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
• Be fluent in Thai spoken and written language

Why us?

World-famous brands. National icons. Technology unicorns. Plucky upstarts no one’s yet heard of. You’ll get to work on all of these, with a team of brilliant, optimistic people right by your side and scattered all across the world. We’re passionate about our people and their careers. We’ll help you to develop your skills and provide you with outstanding benefits. So, you’ll have a chance to make your mark on our future, as we make a mark on yours.

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