Moneybox is hiring a

Senior Business Change Analyst

London, United Kingdom
Full-Time
As Moneybox continues to grow and mature, so do the internal business challenges and opportunities for us to solve. This is an internal business consultancy role within the Change department which partners with stakeholders and leaders to solve business problems across Moneybox, as well as owning activities that sit with us as a central business function.

You and a junior analyst will support leaders to identify and solve problems, often through establishing frameworks or ways of working, performing complex analysis, writing reports and documents, creating cross-functional processes, and flexibly solving business challenges in whatever way is needed. This is an internally-focused role, but interacts regularly with customer-facing Product and Engineering teams as part of refining ways of working or on specific projects.

You will also become an expert in activities we run centrally for the business, including our central project prioritisation and resourcing cycles, incident management, business continuity, and governance committees.

The role is varied, fast paced, and will continue to evolve as Moneybox does. You will work primarily with Executives and Directors, as well as stakeholders from all areas and levels of the organisation. You will be able to build detailed and wide-ranging knowledge of Moneybox and our customers, and leverage this when solving business and process problems.

We’re looking for someone ideally from a consulting background who is interested in a role focused on internal solutions, building deep knowledge, partnering and collaborating cross-functionally, and establishing and running processes which help the business achieve great outcomes.

What You’ll Do

  • Apply analytical skills and business consulting experience to identify, evaluate, recommend, and implement possible solutions to business problems
  • Partner with teams across the business to establish, improve, and run ways of working and frameworks working with experts and champions who are responsible for the activities
  • Conduct deep research into regulations, requirements, and best practice as part of creating recommendations or writing processes and periodic reports
  • Oversee business continuity, operational resilience, and incident management frameworks
  • Support central business prioritisation and resourcing processes
  • Support the wider team and the Change Director with activities, presentations, analysis, and tasks as required
  • Work to deliver projects, identify business challenges, outline opportunities, and document findings through written reports or briefs
  • Prepare various reporting documentation, presentations, and analysis for governance committees
  • Establish and roll out processes and procedures in business areas across Moneybox
  • Manage a junior analyst, advising them on their work and supporting them with their development

Who You Are

  • A driven, motivated person who is looking to build their career at an exciting, fast-growing company
  • Experienced in business consulting and implementation, either in a consultancy or in-house role
  • Excited about a flexible, evolving, and varied role focused on internal business problems
  • Someone who takes deep pride in delivering consistently high quality work appropriate from stakeholders up to C-Suite level
  • A great communicator with excellent oral and written presentation skills, equally capable of presenting a clear and detailed perspective through documents, slides, or Excel
  • Someone who is confident using and learning new systems (Excel, SQL, PowerBI etc.) and is technically literate
  • Someone who is comfortable interacting with stakeholders at all levels
  • Someone comfortable with highly autonomous working, actively seeking challenges to solve and solutions to them with limited support
  • Someone who can bring clarity to new and evolving processes and environments
  • Adaptable and flexible, for those times when things do not go to plan
  • Excited about FinTech and being part of a company that is trying to make a positive mark on the world
  • Knows how to have fun whilst maintaining a professional outlook

Experience and Skills

  • 4+ years of experience in business consulting, analysis, or implementation
  • Ideally, experience working in financial services or other regulated industry
  • Effective prioritisation and multitasking skills, with the ability to manage multiple priorities and allocate resources efficiently
  • Knowledge of and interest in financial services, ideally of retail products and services
  • Experience coaching or managing more junior analysts
  • Excellent relationship building and stakeholder management skills
  • Track record of flexibly solving internally-facing business problems
  • #LI-CS1

What’s in it for you?

  • Opportunity to join a fast-growing, award-winning and super ambitious startup
  • Work with a friendly team of highly motivated individuals
  • Be in an environment where you are listened to and can actually have an impact
  • Thriving collaborative and inclusive company culture
  • Company shares
  • Company pension scheme
  • Hybrid working environment
  • Home office furniture allowance
  • Personal Annual Learning and Development budget
  • Private Medical Insurance
  • Health Cash Plan (cashback on visits to the dentist & opticians etc)
  • Cycle to work scheme
  • Gympass subscription to a variety of gyms and wellbeing apps
  • Enhanced parental pay & leave
  • 25 days holiday + bank holidays with additional days added with length of service.

  • Our office is in London, by the Oxo Tower

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