Digital @ Guidewire
Love solving sticky problems? Excited about crafting innovative solutions for a leading global software company in the Insurance space? Interested in working on digital solutions and services that touch everyone’s lives? We are a multidisciplinary Digital team working to make innovative solutions that are at the forefront of the business transformation within the insurance industry.
The Guidewire Digital Practice is a group of highly motivated technology engineers, user experience designers, and domain experts working with insurance clients, InsurTechs, and delivery partners in current, leading-edge technologies delivering exciting, customer-facing projects.
We are seeking individuals with deep P&C Insurance Domain experience to work across Business, User Experience (UX) design, and Digital Engineering in an agile, collaborative, and dynamic environment across multiple client projects.
We consider digital transformation a team sport where, together with our clients, we strategically solve by balancing business realities with innovative and scalable solutions for both enterprise and customer facing applications.
Responsibilities
- To be considered you should have a combination of experience in the following:
- As a subject matter expert in the insurance industry, consult with insurance customers to understand their digital business objectives and advise them on how to best implement these solutions and underlying processes using the Guidewire Cloud Platform to fulfill those objectives
- Have a strong understanding of Design Thinking practices to facilitate customer discussions to drive innovative customer-centric solutions for our carriers
- Collaborate with insurance carrier business and SI partner resources across business, technology, and UX to produce business requirements and business process documents
- Learn and master the functionality provided by Guidewire application(s) in order to become a customer facing professional services consultant
- Support estimating the effort required to configure the software
- Work with Guidewire product management/development to share configuration concepts and further develop our core product features.
- Support planning of user acceptance testing of customer solutions
- Advise on key trade-offs between scope, schedule, and objectives
- Communicate with stakeholders to ensure necessary buy-in
- Work in an Agile environment
- As a senior member of the business architect team, you will develop capabilities across people, practice, and tools to support the wider team
What You Need To Be Successful
- An ideal candidate for a business architect is someone with deep knowledge and expertise in front office and mid-office across all of the insurance value chain, as well as experience using technology to meet insurers' needs. The recommended skill set for a business architect is listed below:
- Deep industry knowledge of the P&C insurance industry with primary focus on customer-facing operations and processes
- Consulting & Leadership Skills - Ability to adapt to various work settings and serve in an advisory/leadership role
- Capability to communicate clearly and efficiently as well as influence outcomes
- Ability to solve complex problems analytically
- Ability to research solutions and work with subject matter experts where necessary
- Experience working in the unknown when creating user stories, and managing a customer's expectations about working in the guardrails of a design system
- Ability to identify when business requirements are not in scope
- Experience with software implementation project(s) in requirements gathering, functional specifications, and user acceptance testing
- Experience in software package implementation through customization or configuration using agile methodologies
- Understanding of a project life cycle methodology.
- Strong experience in applying change management concepts on a software implementation project
- Willingness and ability to travel 50%
- Exceptional documentation skills, and the ability to facilitate discussions with both technical and business stakeholders
- Familiar with OO design principles and databases. Familiarity with web technologies like JavaScript, HTML, Figma, SQL, and/or CSS is a plus
- Familiar working with UX, Data, and Digital teams is a plus. Applying principles of a design-led approach is also a plus
